Technical Program Manager

WHO WE ARE At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a $110+ million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. ABOUT THE ROLE We are seeking an experienced Technical Program Manager (TPM) to join our dynamic team. The ideal candidate will serve as a force multiplier, strategically bridging engineering, product, and business teams to drive shared outcomes. In this role, you'll orchestrate cross-functional initiatives, translating technical complexities for stakeholders while ensuring engineering teams have clear context for execution. Your expertise in planning, executing, and delivering complex technical programs will be instrumental in advancing our video understanding platform. IN THIS ROLE, YOU WILL PROVIDE: - Project Management & Execution: Lead technical programs from inception to completion, coordinating efforts across engineering, product, design, and business teams - Planning: Create comprehensive program plans with clear milestones, dependencies, and resource allocations - Risk Management: Proactively identify potential obstacles, dependencies, and blockers and implement effective mitigation strategies before they impact delivery - Strategy: Drive informed decision-making through data-driven insights, gut instincts, and stakeholder engagement - Communication: Deliver clear, timely updates on program status, challenges, and achievements to leadership and stakeholders - Prioritization: Skillfully manage competing priorities and resources across multiple work streams - Process Excellence: Introduce and refine scalable program management practices that enhance team efficiency and technical execution QUALIFICATIONS - 6+ years of experience managing technical programs in AI, ML, or software development and 12+ years of experience overall. Startup experience valued. - Business level of english competency. - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Track record delivering complex technical initiatives with multiple dependencies. - Strong technical fluency in AI/ML concepts and systems; able to engage with researchers and engineers as a peer. - Excellent communication and stakeholder management skills, including executive-level reporting and influencing. - Experience with program management tools like Linear, Notion and methodologies. - Comfortable operating in ambiguity and designing just-enough process to enable speed and clarity. - Emotional intelligence for building strong cross-team relationships. - Ability to influence and align stakeholders without direct authority. Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. HIRING PROCESS Application Review → Recruiter Interview (비대면/30분) → Hiring Manager Interview (비대면/45분) → Technical Interview Round(대면/135분) → Final Round Interview (비대면/30분) → Reference Check → Offer