Location: Lodz, Lodz, Poland Job ID: R0119349 Date Posted: 2026-03-03 Company Name: HITACHI ENERGY POLAND SP. Z O.O. Profession (Job Category): Quality Management Job Schedule: Full time Remote: No Job Description: Technical Customer Support Specialist Contract for replacement General information: As a result of dynamic growth of our company we are currently looking for candidates for the position of After Sales Specialist for our Power Transformers Factory in Lodz. How you’ll make an impact: Realizing after-sales policy towards national and international customers. Handling warranty, post-warranty claims and complaints with technical consulting. Participating in the process of root cause analysis and searching for solutions in order to improve the quality of the product. Coordinating both warranty and service repairs. Creating databases for complaints, reports, analyses. Creating and verifying technical documentation. Your background: Master's degree in technical education (electro-technical or mechanical engineering preferred). Experience in working in the production company (quality management, technical support, production engineering, problem solving). Very good knowledge of English and Polish (both spoken and written). Knowledge of subjects related to transformers will be an advantage. More about us: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.* *Applicable only for Poland location align with local law regulations Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.