Job Description
What Makes Us Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started.
How You'll Make an Impact:
As our Talent Operations Coordinator, you're the engine behind the talent machine. While our Talent Partners focus on finding and winning great candidates, you keep everything running smoothly; from spotless ATS data and seamless scheduling to job posts and the reporting that helps our team make smarter decisions. This is a role for someone who finds satisfaction in building order out of complexity, who sweats the details, and who understands that great recruiting operations are what allow great recruiters to do their best work.
Our Talent Team:
We're an experienced, passionate, collaborative, and fun group of Talent Partners working at the cutting edge of talent acquisition, spread across 4 continents. Our partners own hiring processes from start to finish and make an impact well beyond filling seats, building real relationships with leadership and shaping how great teams come together. Quality trumps every other metric here, and you'll thrive in a high-performing environment where you're always working with some of the latest recruiting technologies and where the work you do has a direct and meaningful impact on Cloudbeds growth.
What You Bring to the Team:
Own the end-to-end offer process, preparing and sending offers accurately and in a timely manner
Manage complex interview scheduling across global time zones, coordinating between candidates and internal stakeholders with clear and professional communication at every step
Post and maintain open roles across multiple job boards and locations, ensuring accuracy and consistency across all postings
Own the integrity of our ATS (Greenhouse), keeping candidate data, pipeline stages, and role statuses accurate and up to date, proactively flagging anything that needs attention so nothing gets missed
Support the team with regular talent reports and contribute to maintaining dashboards that keep key hiring metrics visible and easy to act on
Assist with backend Greenhouse administration including settings, configurations, and general system upkeep as needed
What Sets You Up for Success:
Proven experience in an operations, coordination, or administrative role. Talent or HR operations experience is a bonus but not a requirement
Highly organised with a natural instinct for managing multiple priorities at pace, without letting things fall through the cracks
Excellent written communication skills that are clear, concise, and professional in all candidate and stakeholder interactions
Tech-savvy and quick to learn new tools and proficient across G Suite, Slack, and Zoom
Comfortable working with data and spreadsheets, with the ability to pull together clear reports using tools like Google Sheets
Exceptional attention to detail. The kind of person who notices when something's off and fixes it before anyone else does
Honest and transparent by nature, proactively communicating blockers and bottlenecks early rather than waiting to be asked
Comfortable using AI tools to improve efficiency, whether for drafting communications, research, or streamlining repetitive tasks
Bonus Skills to Standout
Previous experience in a talent acquisition or HR operations environment
Familiarity with Greenhouse or a comparable modern ATS
Experience building reporting or analytics across multiple platforms or tools such as ATS reporting, Sigma, Google sheets or similar
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
Best All-In-One Hotel Management System | HotelTechAwards (2025)
Overall 10 Best Places to Work | HotelTechAwards (2025)
Most Loved Workplace® Certified (2024)
Top 10 People’s Choice(2024)
Deloitte Technology Fast 500 (2024)
Discover our Benefits:
Remote First, Remote Always
PTO in accordance with local labor requirements
Monthly Wellness Fridays - enjoy an extra long weekend every month
Full Paid Parental Leave
Home office stipend based on country of residency
Professional development courses in Cloudbeds University
Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.