At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Supervisor, Pharmacy Technicians - Onsite (Orlando, FL) Job Description Performs typical activities of a Pharmacy Technician, including prescription data entry, and communication and coordination with all parties necessary to insure timely shipping and delivery of prescription orders. In addition to these responsibilities, supervises a group of Pharmacy Technicians, and coordinates and monitors their performance. Responsibilities Supervises and coordinates the activities of the team to efficiently manage the output of assigned tasks. Monitors the performance of team members by means of reports and observation. Coordinates team activities and communications with other teams. Assumes accountability for team conduct and productivity. Conducts weekly, monthly and quarterly feedback sessions with the team as a group and individually. Monitors individual technicians' attendance and reliability patterns. Meets with the Pharmacy Operations Manager regularly and as needed to report status of individual and team performance. Administers performance improvement or corrective action plans when needed. Receives and processes data entry of new and refill prescriptions in the pharmacy computer system. Prepares delivery tickets including prescription and supply items as necessary. Communicates by phone and fax as necessary with patient, physician office, and insurance to make sure pharmacy has most updated prescription and prior authorization information on file. Answers phones and triages calls appropriately. Participates in coordinating and scheduling the processing and shipping of patient orders with the customer. Communicates and coordinates internally with customer service, billing, pharmacy, and shipping departments to move patient orders through the system and meet the promised delivery date. Minimum Qualifications High school diploma from an accredited school or equivalent GED 2+ years Pharmacy experience CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications Must have pharmacy intern license as required by applicable state laws OR: Must have an active pharmacy technician licensure or registration in accordance with state requirements. If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT). In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite, specifically intermediate working knowledge of Excel. Strong analytical and basic accounting skills. Professional presence with strong written and verbal communication skills. Ability to identify and trouble-shoot problematic issues. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $53,000.00 - $85,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits). Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.