Strategic Financial Systems Manager

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: We are looking for a Strategic Financial Systems Manager to own and evolve our complete finance suite of applications, including; NetSuite, Concur platforms end-to-end, with a particular focus on the revenue recognition process and robust, well-architected integrations across these systems. This role sits in our IT organization at the intersection of Finance, Accounting, Procurement, and IT, ensuring that our core financial systems are reliable, well-governed, scalable, and user-friendly. Having exposure and experience with Salesforce CPQ is a plus. You will serve as the strategic product owner for NetSuite and Concur: defining the roadmap, driving process optimization, leading implementations/enhancements, and ensuring data integrity and robust controls across our financial landscape. Key responsibilities: Platform ownership & strategy Act as the primary owner for NetSuite, Concur, Zone Advanced Billing, and Tesorio, accountable for overall system health, roadmap, and stakeholder satisfaction. Provide guidance and assistance with the integration of Salesforce CPQ. Define and maintain a multi‑year roadmap for financial systems aligned with Finance, Accounting, and IT strategy. Evaluate and implement new modules, features, and integrations (e.g., advanced revenue, multi-entity, tax, expenses, travel, cards) to support business growth and complexity. Establish and maintain governance standards around configuration, customization, and change management. Process design & optimization Partner with Accounting, FP&A, Tax, Procurement, and The People Operations teams to map current processes and design future‑state workflows across order-to-cash, procure-to-pay, record-to-report, T&E, and corporate card programs, with a strong emphasis on accurate, timely revenue recognition and downstream reporting. Lead initiatives to simplify, standardize, and automate key finance processes leveraging NetSuite and Concur capabilities. Translate business needs into well-documented requirements, solution designs, and acceptance criteria. Build and maintain documentation for processes, configurations, and data flows. Delivery & project leadership Lead end-to-end delivery of financial system projects (new modules, integrations, rollouts, and major enhancements). Coordinate internal teams, external partners, and vendors; manage scope, timelines, risks, and dependencies. Own testing strategy (unit, system, integration, UAT) and ensure high-quality releases through disciplined change management. Drive global rollouts and localization where needed (tax, statutory reporting, multi-currency, entities). Integration, data & controls Design and oversee integrations between NetSuite, Concur, Zone Advanced Billing, Tesorio, Salesforce CPQ, and adjacent systems (e.g., BambooHR, banking, BREX corporate cards, data warehouse/BI), ensuring end-to-end data consistency that supports accurate revenue recognition and forecasting. Ensure data integrity, reconciliation, and consistency across systems, including master data management for vendors, customers, GL accounts, and cost centers. Partner with GRC / Security / Internal Audit to maintain SOX-compliant controls, appropriate access, and audit trails across NetSuite and Concur. Support audit requests, including configuration evidence, workflow documentation, and reporting from financial systems. Support, operations & enablement Serve as tier‑2/3 escalation point for complex NetSuite and Concur issues; coordinate with vendors and implementation partners as needed. Define and track SLAs for incident response, change requests, and enhancements. Develop and deliver training, onboarding, and self‑service resources for Finance, Accounting, and business users. Provide thought leadership on best practices in financial systems, staying current on platform roadmaps and industry trends. Experience & Qualifications: Required: 7-10+ years of experience in financial systems, business systems, or finance operations, with significant ownership of NetSuite. Deep hands-on expertise with NetSuite (administration, configuration, workflows, saved searches, reporting, roles/permissions, integrations and ARM). Strong working experience with Salesforce CPQ including configuration, policies, and integrations to Netsuite Strong working experience with Concur (Expense and/or Travel) including configuration, policies, and integrations to ERP and card providers. Proven track record acting as a product owner / platform owner for enterprise financial applications. Demonstrated success leading cross-functional projects and major system enhancements in a high-growth or multi-entity environment. Solid understanding of accounting principles (GAAP), order-to-cash, procure-to-pay, record-to-report, and T&E processes. Experience implementing and operating controls in a SOX or audit-driven environment (segregation of duties, access models, change controls). Strong analytical and problem‑solving skills with the ability to translate business requirements into scalable system designs. Excellent communication skills; comfortable working with executives, Finance, IT, and end users across time zones. Preferred: Experience with: Multi‑subsidiary / multi‑currency NetSuite environments. Revenue accounting and/or subscription / SaaS business models. Global T&E policies, corporate card programs, and spend governance in Concur. Integration platforms (iPaaS) or tools (e.g., Celigo, Boomi, Mulesoft) and REST/SOAP APIs. Experience with Zone Advanced Billing or SuiteBilling. Background collaborating closely with IT Infrastructure / Security / GRC on identity, SSO, and access governance for financial systems. Prior experience in SaaS, technology, or high-growth companies. Relevant certifications (e.g., NetSuite Administrator, NetSuite ERP Consultant, Concur certifications) are a plus. What success looks like (first 12 months) A clear, prioritized roadmap for NetSuite, Concur, Zone Advanced Billing, Tesorio, and Salesforce CPQ is agreed with Finance, Accounting, and IT and is being executed predictably, with particular focus on revenue recognition and end-to-end system integration. Key processes across order-to-cash, procure-to-pay, and T&E are measurably simpler, faster, and more reliable, with reduced manual work and fewer exceptions. Audit and control requirements for NetSuite and Concur are consistently met, with clean evidence, strong access governance, and stable change management. Stakeholders across Finance, Accounting, Procurement, and IT view you as the go‑to partner for financial systems strategy and execution. Excited? Join us and transform the future of commerce experiences. The base salary range for this position is $125,000-$175,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Regional benefits: Health care including medical, dental, and vision insurance 401k Plan with employer contribution #LI-AB1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote