Solution Lead - Revenue Cycle

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We are seeking an experienced and strategic Solution Lead - Revenue Cycle to join our Solution Design organization. In this role, you will act as the primary subject matter expert, bridging the gap between clinical documentation, revenue cycle operations, and technology implementation. You will provide strategic insights, expert guidance, and consultative support to our commercial team and directly engage with senior healthcare executives, clearly translating the value of Abridge’s solutions within multiple areas of revenue cycle management and CDI. What You’ll Do - Domain Expertise and Advocacy: Act as the primary resource on Revenue Cycle and Clinical Documentation Improvement for our sales and partner success teams, demonstrating the tangible financial and clinical outcomes delivered by Abridge’s solutions. - Strategic Commercial Support: Collaborate closely with the commercial organization to support client engagements, demos, and strategic discussions, emphasizing financial impact, improved documentation accuracy, coding optimization, and revenue integrity. - Executive-Level Engagement: Engage directly with senior healthcare executives, including CFOs, CIOs, Revenue Cycle leaders, CDI directors, and clinical leadership to communicate the strategic value and ROI of Abridge solutions. - Solution Development & Feedback: Establish and manage a structured feedback loop by capturing the voice of the customer and collaborating directly with Product Management, Engineering, and Implementation teams to ensure our Revenue Cycle and CDI solutions align closely with industry best practices, customer requirements, and emerging market needs. - Thought Leadership: Serve as a visible leader within the industry, representing Abridge at conferences, industry panels, webinars, and customer advisory sessions to reinforce our market presence and thought leadership in revenue cycle and CDI. - Product Expertise and Collaboration: Serve as the primary product expert for the commercial team, collaborating closely with the Product team to ensure alignment between customer needs, solution capabilities, and product roadmap. What You’ll Bring - Revenue Cycle & CDI Experience: Extensive background in Revenue Cycle operations and Clinical Documentation Improvement, including coding optimization, documentation accuracy, denials management, and revenue integrity. - Healthcare Technology Integration: Demonstrated experience implementing, integrating, or supporting healthcare technologies, specifically those targeting revenue cycle management, CDI solutions, or related platforms. - Executive Communication Skills: Exceptional ability to articulate complex financial, clinical, and technical concepts clearly to senior executives and clinical leaders. - Collaboration & Influence: Proven success in cross-functional collaboration, influencing without direct authority, and serving as a trusted advisor both internally and externally. - Strategic & Analytical Mindset: Strong capability in analyzing complex workflows, revenue opportunities, compliance requirements, and translating these insights into actionable recommendations and solutions. Bonus Points If... - Bachelor’s degree required; advanced degree preferred (e.g., MBA, MHA). - Prior experience working in or with major healthcare systems, health-tech companies, or revenue cycle consultancies. - Proven experience engaging and influencing senior-level stakeholders in healthcare finance and revenue cycle management. ***THIS ROLE REQUIRES 25% TRAVEL*** WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.