Senior Protective Intelligence Manager

Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $132,000.00 - $172,000.00 What’s the role? We are seeking a Senior Protective Intelligence Manager to join the Workplace Protection team and strengthen our global protective operations through proactive intelligence, crisis response, and incident triage. This role combines intelligence analysis with operational leadership, delivering real-time situational awareness and coordinating response during dynamic events.   You will identify emerging risks, manage information flow during crises, and help drive decisions that safeguard employees globally—whether in offices, remote, or traveling on company business. Success requires strong analytical judgment, calm execution under pressure, and the ability to translate intelligence into coordinated action.   You will partner closely with security vendors and cross-functional teams to enable swift, informed responses to incidents impacting our people, operations, or brand. This is a full-time position reporting to the Director, Workplace Protection. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.  This role requires your presence in Etsy’s Brooklyn Office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What’s this team like at Etsy? The Workplace Protection team works across the company to help keep employees safe and informed during an evolving global risk environment. We monitor emerging threats, coordinate response during incidents, and provide intelligence that supports decisions affecting our people, operations, and leadership. The team partners closely with security vendors and cross-functional partners to ensure employees—whether in offices, working remotely, or traveling—have the support and protection they need. What does the day-to-day look like? Lead global incident response planning, including development and maintenance of crisis playbooks, emergency notification systems, and response procedures that enable effective coordination during critical events. Manage incident monitoring, response coordination, and post-incident reporting, identifying patterns and trends from security data to inform future planning, resource allocation, and risk mitigation strategies. Conduct intelligence analysis and threat assessments to identify, assess, and prioritize risks to personnel, including the investigation and triage of concerning communications, online threats, and persons of concern. Monitor global security developments, including civil unrest, natural disasters, geopolitical instability, and other emerging threats that could impact employees, offices, or operations, and translate those insights into actionable guidance. Own the company’s travel risk intelligence program, including monitoring global developments, managing external intelligence vendors, and delivering risk briefings for employees traveling to higher-risk destinations. Support executive protection planning by providing intelligence assessments for leadership travel and vetting international executive protection vendors. Collaborate with internal stakeholders and external security partners to ensure timely information flow and coordinated response during incidents that impact our people, operations, or brand. Design and facilitate crisis simulations and tabletop exercises to strengthen leadership readiness and improve organizational response capabilities. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at the company’s discretion or as otherwise required by applicable law.   Qualities that will help you thrive in this role are: 7+ years of experience in intelligence analysis, crisis management, protective intelligence, or corporate security within a corporate, government, or consulting environment. Demonstrated ability to synthesize complex or incomplete information quickly and translate intelligence, open-source reporting, and situational data into clear, actionable guidance for senior stakeholders. Experience managing or supporting incident response, crisis coordination, or operational decision-making during time-sensitive events. Strong familiarity with OSINT tradecraft, social media monitoring, and situational awareness tools, as well as modern intelligence or alerting platforms. Excellent written and verbal communication skills, with the ability to deliver concise, decision-focused updates to operational teams and leadership audiences. Experience collaborating closely with cross-functional partners—including security, investigations, cyber, communications, and HR—to manage information flow and coordinate response during critical incidents. Demonstrated sound judgment and discretion when handling sensitive or confidential information. Strong organizational and prioritization skills, with the ability to manage multiple evolving issues or incidents simultaneously. Bachelor’s degree or equivalent experience in intelligence, security studies, international relations, or a related field. Professional certifications in security, intelligence, or crisis management (e.g., CTM, CPP, PCI) are a plus. Interest in strengthening organizational resilience and helping protect employees, operations, and brand during dynamic global events. Ability to support critical incidents, large company events, and international travel outside standard hours, including 24/7 on-call rotation when needed. Occasional travel, including international assignments, in support of protective or crisis operations Additional Information   What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.   Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.