Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
Job Highlights:
Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else.
Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places.
Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration.
Great working environment and company culture with flexible work
location.
Objectives of this Role:
To foster a delightful experience for clients in the US
To foster a delightful experience for team members in US and PH
To ensure shared expectations for our Service Delivery Agreements (SDAs) amongst all engagement stakeholders
Daily and Monthly Responsibilities:
Coordinate multiple engagements and priorities simultaneously in a fast-paced environment
Liaise between own team members and client teams in the US
Assign and update team member engagement forecasts
Monitor status update compliance and escalate to Portfolio Management when there are compliance or quality concerns
Monitor and report on engagement spend
Schedule standing check-in meetings with own team members
Schedule monthly check-in meetings with our clients
Create and facilitate engagement onboarding, execution, and closeout checklists
Skills and Qualifications:
Bachelor's degree of related college course
Firsthand experience with team coordination
Strong attention to detail
Effective communication skills
A team player, capable of adapting to change
Ability to learn new software and collaborate on the creation of new processes to reduce inefficiencies or ambiguity
Proficiency in MS Office
Preferred Qualifications:
Professional Services experience
Salesforce and/or FinancialForce experience
Full-time employment
📌 Remote in Philippines
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas.