Senior Program Manager, Engineering Operations

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: We’re looking for a Senior Program Manager, Engineering to help us scale how we build. As we grow, the complexity of our systems, teams, and processes grows with us. This role is critical to keeping everything running smoothly. You’ll operate at the center of engineering, product, and business teams, driving alignment, accelerating execution, and ensuring we deliver high-quality software at scale. This is a high-impact role for someone who thrives in fast-paced environments, brings structure to ambiguity, and isn’t afraid to roll up their sleeves. What You’ll Do: - Own and drive complex, cross-functional programs that are critical to scaling our engineering organization. - Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions. - Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction. - Define and track key engineering metrics, using data to guide decisions and drive accountability. - Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most. What You’ll Bring: - 5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments. - Background in software engineering, ideally within a SaaS company. - Proven ability to operate effectively in ambiguity and drive clarity across teams. - Strong systems thinking and a bias for action. You don’t just identify problems, you solve them. - Excellent stakeholder management and communication skills across technical and non-technical audiences. - Bachelor’s degree in Computer Science or a related field. #LI-KC1 About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.