Senior Product Manager – Observability, Commercial Platform & Platform UX

Be Part of Building the Future Dremio is the unified lakehouse platform for self-service analytics and AI, serving hundreds of global enterprises, including Maersk, Amazon, Regeneron, NetApp, and S&P Global. Customers rely on Dremio for cloud, hybrid, and on-prem lakehouses to power their data mesh, data warehouse migration, data virtualization, and unified data access use cases. Based on open source technologies, including Apache Iceberg and Apache Arrow, Dremio provides an open lakehouse architecture enabling the fastest time to insight and platform flexibility at a fraction of the cost. Learn more at www.dremio.com. About the role As Senior PM for Observability, Commercial Platform & Platform UX at Dremio, you will own the strategy and roadmap for Dremio's commercial mechanics and operational visibility systems: billing, cost management, usage metering, audit logs, observability, marketplace integrations, and the platform Console and API. Your vision is for fully automated, real-time, transparent commercial systems and complete operational visibility. Currently, these processes are manual, lack real-time visibility, and require dedicated tooling. You will drive automation for usage attribution, credits, and spend transparency, and ensure observability proactively surfaces actionable signals. You will operate at the intersection of cloud infrastructure and SaaS monetization, focusing on accurate consumption-based billing, flexible pricing, and intuitive platform interfaces for configuration, management, and monitoring. This role is focused on the platform layer and commercial systems, not product experience or end-user analytics. A critical component is owning the go-to-market motion for platform features, with a sharp focus on COGS, unit economics, and gross margin impact. You are expected to identify and drive efficiency improvements across infrastructure and commercial systems to reduce cost, improve margin, and support sustainable growth. What You'll Be Doing Own product strategy for billing infrastructure and commercial platform systems — ensuring accurate consumption attribution, flexible pricing model support, marketplace integrations, and customer spend transparency. Drive the roadmap for cost management capabilities — giving customers and internal teams real-time visibility into usage, spend, and credits without manual intervention. Own observability and audit log strategy for the platform — defining the signals, dashboards, and alerting that proactively surface operational and commercial health to both internal teams and customers. Partner closely with Finance and RevOps to ensure commercial systems are accurate, scalable, and aligned with revenue goals. Shape the Console, API, and CLI experience — defining how Dremio and its customers interact with, configure, and monitor the platform in a simpler, more intuitive way. Own documentation of all product requirements, deliverables, and user enablement content for commercial and customer experience surfaces. Drive clear communication across engineering and support teams to ensure product-related issues transition smoothly through defined channels. Use telemetry and customer signals to identify gaps, validate improvements, and continuously raise the bar on platform quality and customer experience. Collaborate closely with UX Design, Engineering, Finance, and RevOps to ensure commercial capabilities ship accurately, intuitively, and in alignment with revenue goals. What We're Looking For 5–8+ years of Product Management experience in SaaS, cloud infrastructure, or commercial platform environments. Experience owning or contributing to usage metering, billing systems, or consumption-based pricing models — including end-to-end billing pipelines from instrumentation through to invoice. Hands-on experience with usage telemetry systems — defining what gets measured, how it flows through data pipelines, and how it maps to commercial outcomes such as consumption attribution and spend reporting. Strong understanding of marketplace integrations (AWS, Azure) and commercial platform patterns. Strong grasp of COGS analysis and unit economics — able to model how platform and infrastructure decisions affect gross margins and identify opportunities to drive efficiencies at scale. Proven ability to take platform features to market — developing clear GTM strategies, positioning, and enablement for technically complex capabilities. Experience working closely with Finance and RevOps stakeholders on revenue-critical systems, with a mindset toward margin improvement and cost optimisation. Experience using platform telemetry and operational signals to identify gaps and inform product decisions. Soft Skills & Culture Fit Self-motivated and proactive, comfortable operating in ambiguity. Clear and concise communicator capable of bridging technical and business audiences. Thrives in a hyper-growth environment where priorities evolve and ownership is essential. Strong ownership mindset with high accountability and a bias toward action. Bonus Points Experience supporting commercial platform systems (marketplace integrations, pricing models, revenue systems). Background in consumption-based or usage-metered SaaS businesses, with direct experience in how usage-based pricing models are designed, instrumented, and brought to market. Familiarity with enterprise procurement and cloud marketplace deal structures. Experience designing or improving platform-facing surfaces (Console, APIs). Comfortable using AI tools (e.g. Claude Code) for prototyping, rapid iteration, and accelerated product delivery. What we value At Dremio, we hold ourselves to high standards when it comes to People, Thinking, and Action. Our Gnarlies (that's what we call our employees) communicate with clarity, drive accountability, and are respectful towards each other. We confront brutal facts and focus on results while operating with a sense of urgency and building a "flywheel". People who like to jump in and drive momentum will thrive in our #GnarlyLife. Dremio is an equal opportunity employer supporting workforce diversity. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability status, or any other unlawful factor. Dremio is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. 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