Senior Manager, Salesforce Quote-to-Cash

As Manager Salesforce Quote-to-Cash Solutions at Epicor, you will lead the architecture, design, and delivery of scalable Salesforce solutions that power end-to-end revenue processes. You will guide a growing technical team while ensuring platform excellence across Sales Cloud, CPQ, Billing, and related systems. You will be responsible for aligning technical strategy with business goals, optimizing user experience, and maintaining system integrity during critical financial cycles. We are seeking applicants with strong leadership, deep Salesforce architecture expertise, and a proven ability to drive operational efficiency through technology. What you will be doing: Lead architecture, design, governance, and optimization of Salesforce Quote-to-Cash solutions, including Sales Cloud, CPQ, Billing, and related systems Translate complex business requirements into scalable functional and technical designs aligned to long-term platform strategy Identify process gaps, recommend system and workflow improvements, and drive initiatives that enhance automation, data quality, and user experience Manage and mentor a growing Salesforce team, including goal setting, workload prioritization, and delivery oversight Provide technical guidance, design reviews, and escalation support for complex CPQ and Billing challenges Oversee platform delivery across flows, Apex, integrations, and declarative configurations while maintaining quality and consistency Support revenue close activities by ensuring transaction accuracy and resolving integration or revenue recognition issues What you will likely bring: 8+ years of Salesforce platform experience in enterprise environments, including strong expertise in Sales Cloud, CPQ, Billing, integrations, security, and platform governance 5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent revenue platforms such as RightRev, with knowledge of Quote-to-Cash and ASC 606 revenue recognition 3+ years’ experience managing Salesforce technical teams, including mentoring, workload prioritization, and delivery execution Strong business analysis, process mapping, and change management skills, with the ability to translate requirements into scalable solutions Deep experience with declarative development (flows, validation rules, approval processes) and CPQ/Billing configuration What could set you apart: Experience with Conga document generation and quote template design Salesforce certifications such as Salesforce Administrator, Salesforce CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I or II Proficiency with Apex, Visualforce, Lightning Components, and Salesforce APIs Bachelor of Science degree in Computer Science, Information Technology, or equivalent experience #LI-DW #LI-Hybrid About Epicor  At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.  We’re Proactive, Proud, Partners.   Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits  Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.  Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.  Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.  Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.  Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.  Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.  Global Mobility: Comprehensive support for international relocations and permanent residency processes.   Equal Opportunities and Accommodations Statement   Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.   We are an equal-opportunity employer.   Recruiter: Drew Wussler, Matthew Brady