Senior Creative Program Manager

Job Title: Senior Creative Program Manager Location: This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara. THE COMPANY: Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate. Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY: At Clari + Salesloft, our Senior Creative Program Manager will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing as the operations heartbeat of our fast-growing and high-performing Creative & Content team. On a day-to-day basis, you will be responsible for the creative operations of our team. Specifically, you’ll excel in: End-to-End Campaign Execution: Drive the full lifecycle of creative and content projects related to brand, product, go-to-market campaigns, demand gen campaigns and events. Manage everything from initial briefing to final delivery while maintaining ownership and accountability for keeping projects on track, ensuring critical project milestones and timelines are met. Brand Store Management: Manage the creation and distribution of branded merchandise (clothing and swag). Collaborate with the Creative & Content team, stakeholders, and vendors to ensure beautiful, high quality merchandise. Operational Infrastructure: Own and optimize the creative tech stack (Monday.com), establishing scalable intake processes, automated workflows, and documentation systems that increase transparency. Resource & Capacity Planning: Develop data-backed forecasting models to anticipate project demand, managing the balance between internal team bandwidth and external freelancer/agency support. Data-Driven Insights: Build and manage reporting dashboards to track "studio health" metrics—including team utilization, SLAs, and delivery speed—transforming raw data into actionable insights for leadership. Cross-Functional Leadership: Serve as the primary connective tissue between Creative & Content, Marketing, and Finance teams, ensuring projects are prioritized according to business impact and brand strategy. Stakeholder & Vendor Management: Navigate high-pressure decision-making with executives while managing external vendors to ensure technical requirements and design intent are met. Continuous Improvement: Lead retrospectives and identify operational bottlenecks to constantly iterate on team communication, tools, and processes. Production Oversight: Manage day-to-day operations for specialized functions, such as video studios or event creative systems, including production calendars and post-production delivery. Innovation & Automation: Champion the use of AI-driven tools and automation to reduce manual overhead, streamlining operations to unlock more time for the creative process. In addition to working with a collective of high-caliber marketing professionals, this role is an opportunity to be instrumental in optimizing marketing workflows and output, directly shaping their global impact and driving demonstrable results for the organization. WHAT WE’RE LOOKING FOR: We are seeking a candidate who’s part strategic architect and part master executor—responsible for building the systems, workflows, and data infrastructures that allow our designers and writers to do their best work. You’ll sit at the intersection of Creative, Marketing, Product, and Finance, ensuring that every campaign is delivered with excellence, on time, and aligned with our broader business goals. If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Creative Program Manager is the role for you! THE TEAM: Our Clari + Salesloft Creative & Content team is comprised of seasoned and up-and-coming designers, writers, web designers, content marketers and comms professionals who are all aligned on one vision and mission: Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes Mission: Bring science to the art of sales THE SKILL SET: Experience: 5+ years in Creative Operations, Design Program Management, or Project Management within a high-growth in-house team or agency. System Mastery: Expert proficiency in project management platforms (Monday.com), specifically regarding system configuration and automation. Analytical Rigor: Proven ability to visualize data using tools like Tableau, Power BI, or Looker to drive strategic recommendations. Production Fluency: Deep understanding of the creative lifecycle across digital, video, and physical/event production (familiarity with CAD or 3D fabrication is a plus). Capacity Modeling: Skilled in resource forecasting and headcount planning based on project volume and historical data. Communication: Exceptional verbal and written skills, with a talent for translating complex creative needs into structured project plans for technical and executive stakeholders. Adaptability: A proactive problem-solver who thrives in fast-paced environments and can drive alignment across matrixed organizations. AI Integration: A forward-thinking approach to incorporating AI and automation into creative workflows to improve efficiency. NICE TO HAVE SKILLS: Direct experience with Figma or Adobe Creative Cloud to better understand designer workflows. Professional certifications such as PMP, CSM (Scrum Master), or platform-specific certifications. Experience managing global creative programs across multiple time zones. A background in change management, particularly leading software migrations or organizational shifts. At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us! #LI-Hybrid Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.