Job Description
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
In this role, you will be responsible for providing reliable engineering support for ERP (SAP S/4 HANA) which includes administration of the SAP environment including installations, updates\upgrades, maintenance, and security.
You will be responsible for daily operational activities like configuration, transports, SAP monitoring, Database\Storage management, troubleshooting, error handling, performance tuning, System Refresh, backups, applying Support Packages, installation of add-on software components, SAP Security including creating SAP roles and problem determination & solution. Other responsibilities include system landscape strategy, design and realisation of solutions such as high availability, disaster recovery, state of the art proactive monitoring and error handling and automation for all infrastructure-centric areas.
What You'll do:
Engineer and run SAP infrastructure to meet performance, security, high availability, scalability, and other requirements.
Ensure SOX Compliance in change management procedures affecting prod environments of SAP and application ecosystem.
Interact with product owners and developers to ensure the overall infrastructure design of business applications meets requirements of performance, security, and high availability.
Perform operational Database Engineering duties in a large-scale and complex environment (i.e., patching, environments cloning, database/application upgrades, and implementing backup and monitoring procedures).
Analyse performance issues in the application and database tiers of SAP installations and assist developers with performance tuning.
Partner with third-party vendor products teams (i.e., SAP and partners) to resolve any issues.
Ensure quality and timely deployments across various systems using DevOps model
Knowledge Management - Ability to do process documentation and quick reference guides
Stay abreast of technology trends and industry best practices and influence others to seek best-in-class solutions/technology to resolve business challenges.
Collaborating with Integration Teams to Build and Monitor Integrations.
Collaborate with the team to ensure that they follow best practices when architecting, programming, or documenting solutions.
What you bring:
Bachelor's or Master’s degree in Computer Science, Software Engineering, or in a related field.
Experience in greenfield SAP S/4 HANA / SAP RISE implementations
Experience in Supporting Go-live, Hypercare.
Experience in working 24*7 Environment
10 years of experience designing, installing, and managing SAP Netweaver, ERP, S/4 Hana, GRC, FIORI, BRIM, Solution Manager, SAP BTP, SAP CALM
5 years of coding experience in shell scripting, Go, Python, C, C++, or Java.
Experience with Linux and SQL.
Experience on GCP Cloud , VPC peering and VPN connections.
Experience on Tuning of S4 Hana systems.
Experience on SAP RISE environments.
Experience on handling High priority tickets.
Experience on SSL and 3rd party Certificates.
Experience on SSO, SAML.
Experience on SAP CC BRIM systems.
8 years of experience in Hana Administration including performance tuning, table maintenance, archiving etc
Experience administering SAP Business Suite in High Availability (HA) and Disaster Recovery (DR) environments, Cloud Connector, and integration platforms (e.g., PI/PO, SDI, DS, etc.), and automation for SAP patching.
Ability to analyze and resolve difficult technical issues quickly in a high-pressure environment.
Experience managing vendor relationships and ability to partner with them to conduct business and technical discovery
Strong technical knowledge of SAP Security and concepts.
Experience with maintaining SOX governance and compliance.
Experience working and presenting proposals to executives in a clear and compelling way.
Preferred Qualifications
SAP Certification such as
SAP Certified Technology Consultant – SAP S/4HANA System Administration
SAP certified Fiori Administrator
SAP Certified Technology Associate - SAP HANA 2.0
Preferred SAP BTP certified
Any public cloud certification
Experience in High Tech Industry & SaaS Transformation
Excellent troubleshooting skills.
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About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
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ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
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