Salesforce Integrations Manager

Category-defining tech. Career-defining work. Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We’re looking for a passionate, results-oriented Salesforce specialist to help maintain and support our Salesforce CRM. Own end-to-end integrations (API + middleware) and data migrations into Salesforce; partner with app owners to deliver reliable, secure, observable data flows. As a Salesforce Integrations Specialist in Revenue Operations, you will support ongoing maintenance, configuration, and new projects, while maintaining high quality and security standards. The successful candidate must have a strong Salesforce technical knowledge, prioritize multiple work streams, be eager to learn, be a strong team player and execute in a fast-paced environment. You must be based in San Mateo, New York City, or Austin to be eligible for this role and will be expected to go into the office on Monday, Tuesday & Thursday. You Will Design and build complex integrations between Salesforce and external systems using Workato, n8n, and direct API patterns Lead technical execution of data migrations, including mapping, transformation, validation, and reconciliation Implement AI-enabled workflows within middleware (LLM API integrations, orchestration logic, automation chaining) Establish and maintain integration reliability frameworks (monitoring, logging, retry logic, alerting) Optimize API performance, data throughput, and middleware efficiency Ensure secure handling of sensitive CRM data across integrations Own integration documentation including interface specifications, data mapping, and operational runbooks Work with team members to develop specifications and technical designs for complex projects using a combination of out of the box features and custom code Troubleshoot complex cross-system issues and drive root cause resolution Continuously improve automation maturity and integration standards Work in an agile and dynamic environment to facilitate timely responses to changing project requirements and customer objectives. Provide technical and functional support to users of Salesforce and related applications Keeps up to date with Salesforce releases, features, and best practices Provide on-going support and system administration to quickly fix issues with Salesforce The Expectations In your first 30 days, you will complete our general onboarding programs and learn about our message and product. We believe that it's essential for you to take this first month to become familiar with our technology and our company. During this time, you will also take a deep dive into our Salesforce instance and the related tools that currently integrate with our CRM. In your first 60 days, you will establish a list of Salesforce priorities that will help us scale and begin to build a roadmap to execute. You will also help us establish a request process and approach to manage different requests, including ad hoc tasks that arise across the teams. After 3 months, you'll be fully integrated into the team. You will begin executing on the priorities you have developed and play an active role in our sprint planning process. You Have Bachelor’s degree Certified Salesforce Administrator/Developer Certified Platform Sharing and Visibility Architect or Platform Integration Architect preferred 7+ years of Salesforce experience with significant integration ownership Deep hands-on experience with Workato (recipes, connectors, API platform, error handling frameworks) Experience building workflows in n8n (webhooks, custom nodes, transformations) Proven experience integrating Salesforce with third-party systems via REST/SOAP APIs Experience implementing AI/LLM API integrations within middleware workflows Strong understanding of Salesforce architecture, governor limits, and security model Experience leading complex data migrations into Salesforce Experience integrating unstructured data into Salesforce (emails, transcripts, documents) Experience implementing governance around AI API usage (rate limiting, token management, cost monitoring) Strong experience designing error handling, observability, and retry patterns Ability to independently own integration initiatives from concept through production support Strong stakeholder communication skills and ability to manage multiple workstreams Able to identify operational inefficiencies and recommend solutions Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Strong communication skills across varying levels of stakeholders Ability to work in dynamic fast paced environments Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. Benefits Stock Options Medical Insurance Vision Insurance Dental Insurance Life and Disability Insurance Professional Development Funds Flexible Time Off Paid Holidays Paid Sick Days Paid Parental Leave Retirement Benefits Mental Wellbeing Benefits And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S) $125,000—$162,000 USD