Sales Operations Specialist

Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World’s Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. What You’ll Do We are looking for a Sales Operations Specialist to track and manage orders, verify pricing, work with Logistics, monitor accounts receivable, process RMAs, sample requests and create invoices for certain accounts as needed. You will also support Sales Representatives, HQ and customers - answering questions and helping resolve issues. Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers. Monitor accounts receivable and resolve credit issues with customers and Samsung’s credit department. Monitor and process all RMA requests and discrepant returns. Manage sample request. Create, enter and invoice customer orders through SAP Prepare and provide reports to management Location: Onsite at our Bellevue, WA office with flexibility for remote work each month. Reports to: Sr Mgr, Sales Operations What You Bring BA degree or related experience in Sales or Sales Operations. 2-3 years of experience in Sales Operations/order management. A working knowledge of international logistics. Proficiency in Microsoft Excel and Outlook. Experience with SAP ERP preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to calculate figures and amounts. You’re inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. #LI-KS1 What We Offer The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance. This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours. Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community. Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge. Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies. Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are. Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier. Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you. Hourly Base Pay Rate $72,000—$92,000 USD Equal Opportunity Employment Policy Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations. Recruiting Agency Policy We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings. Applicant AI Use Policy At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process. Applicant Privacy Policy https://semiconductor.samsung.com/about-us/careers/us/privacy/