Job Description
Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency situation threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe:
We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off
As one of the fastest growing start-up companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.
AlertMedia is seeking a Sales Enablement Manager who can design, build, and execute scalable enablement programs that support our sales teams. This role focuses on instructional design excellence and strong program execution, translating enablement strategy into high-quality learning experiences that drive seller readiness, productivity, and revenue impact.
Who you are: You are passionate about building effective learning experiences for sales teams and bring strong, hands-on instructional design expertise. You apply adult learning principles to design practical, role-relevant training and take ownership of turning business needs into structured curricula, courseware, and learning assets. You thrive in fast-paced environments and enjoy executing enablement initiatives end to end, from needs analysis and content development through facilitation, deployment, measurement, and iteration. You bring credibility with experienced sales professionals and can confidently engage audiences from new hires to senior leaders. You are organized, execution-oriented, and energized by continuous improvement. You communicate clearly, collaborate effectively across teams, and actively leverage tools and technologies, including generative and agentic AI, to create scalable, high-impact learning experiences.
What you get to do every day:
Design, develop, and support sales training and enablement programs across the seller lifecycle, including product training, skills development, role-based certifications, and onboarding components.
Facilitate onboarding programming for new hires across roles, including live and virtual sessions, and readiness checkpoints to accelerate ramp.
Translate sales strategy, product knowledge, messaging, systems, and processes into clear, engaging learning experiences grounded in adult learning principles.
Design and support high-impact instructor-led and virtual instructor-led training, adapting style for different roles and audiences.
Design, develop, and maintain eLearning components, including self-paced modules, interactive content, assessments, and certifications.
Own and manage the Sales experience within the Docebo Learning Management System, including content structure, access, governance, reporting, and ongoing optimization.
Own and optimize the Seismic enablement experience for Sales, including content organization, governance, version control, tagging/searchability, and adoption reporting.
Maintain a high-quality Gong library by curating playlists, standardizing naming conventions and tagging, partnering with stakeholders on call priorities, and ensuring content is easy to find and consistently used.
Scope enablement trainings, manage timelines and milestones, and ensure on-time, high-quality delivery.
Partner cross-functionally with Sales Leadership, Learning and Development, Product, Marketing, Revenue Operations, Talent Acquisition, and subject matter experts to align programs with business priorities.
Define goals, KPIs, and success metrics to measure effectiveness, identify gaps, and recommend improvements.
Manage enablement analytics and communicate progress and outcomes through regular updates and quarterly reviews.
Incorporate emerging tools and technologies, including AI, to improve content creation, engagement, and operational efficiency.
Contribute to a strong coaching and learning culture that reinforces sales process, messaging, and best practices.
What you bring to the role
Undergraduate degree or equivalent practical experience.
3+ years of experience in Training, Sales Enablement, Learning and Development, Instructional Design, or related field.
Preferred: 2+ years of experience in Sales.
Proven experience owning and evolving enablement programs, including creating original courseware.
Strong understanding of adult learning theory and instructional design best practices.
Hands-on experience designing and authoring eLearning content, using AI capabilities to support multimodal learning approaches.
Proficiency in PowerPoint and experience with eLearning authoring tools such as Articulate 360 (Rise/Storyline) to build engaging, scalable learning content.
Hands-on experience administering and optimizing Seismic and/or Docebo, including governance, content structure, and adoption reporting.
Experience designing instructor-led training and virtual instructor-led training for sales or customer-facing roles.
Engaging facilitation style with the ability to build credibility across experience levels.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Data-driven approach to defining KPIs and using insights to improve programs.
Excellent written and verbal communication skills, including executive-level presentations.
Strong interpersonal skills and a collaborative working style.
High adaptability and comfort operating in a fast-paced, evolving environment.
Familiarity with Salesforce, Outreach, Gong, and Seismic.
Familiarity with Force Management frameworks and methodologies is a plus.
Strategic mindset with the ability to connect learning initiatives to business outcomes.
This is an in-office, position (3-5 days a week) in our beautiful downtown Austin, Texas headquarters
Why you’ll love working at AlertMedia:
Competitive base salary + Company-Wide Bonus program
Generous and flexible time and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!
401K with a generous company match
Amazing rewards and incentives – we love celebrating each other!
Commitment to community service with opportunities to give back
A Best Places to Work company 10 years in a row and numerous other awards
Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
Ongoing career development with our Learning & Development team
About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
AlertMedia does not sponsor.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/