Revenue Operations Leader

[https://app.ashbyhq.com/api/images/user-content/a3ff9955-736e-4a64-a923-c3c42b253641/17b03131-be3b-4bb8-9ad9-dbafd99fd465/image.png] ABOUT BASIS Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. Members of Technical Staff build the agents, the infrastructure they run on, and the product interfaces users work with. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders. "Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI WHAT YOU’LL BE DOING: We’re looking for a Revenue Operations Leader to build, lead, and scale the rev ops function at Basis. You’ll hire and develop a team across the core pillars of rev ops—systems & data, analytics & insights, process & enablement, and commissions—while maintaining hands-on ownership of strategy and execution as we grow. You’ll partner directly with the CEO and go-to-market leadership to design the infrastructure and operating cadence that powers our commercial organization. - Build & lead the rev ops team - Recruit, hire, and develop a high-performing rev ops team across systems administration, data/analytics, deal desk, and commissions - Set team priorities, define roles, and establish career paths as the function scales - Create a culture of rigor, speed, and cross-functional partnership - Set GTM strategy & operating cadence - Partner with CEO and Sales/Marketing leadership on segmentation, territory design, pipeline health, and forecasting - Translate company growth targets into quarterly and annual GTM operating plans with clear goals and leading indicators - Own systems & data - Own and optimize the GTM stack (Salesforce/HubSpot, Outreach, Apollo, Clay, automation platforms) - Build dashboards and analytics that leadership and teams trust for decision-making - Design integrations and workflows to maintain clean, reliable data across tools - Drive execution & alignment - Build and maintain integrations and automation to increase rep productivity - Standardize lead-to-customer lifecycle and implement scalable pipeline governance - Document processes and ensure cross-functional teams adopt changes with measurable outcomes 📍 Location: NYC, Flatiron office. In-person team. WHAT YOU’LL BRING: - 7–12+ years in RevOps / Sales Ops at high-growth SaaS companies, with at least 2–3 years leading a team - Track record of building and scaling a rev ops function (hiring, org design, setting team roadmaps) - Deep CRM ownership (Salesforce or HubSpot): account ownership/territories, pipeline hygiene, stage definitions - Experience running forecasting + pipeline analytics (dashboards, weekly exec-ready views) - Built and administered commissions plans/processes (or owned the tool + payouts end-to-end) - High ownership, detail-oriented, and comfortable operating in-person (Manhattan, 5 days/week) WHAT SUCCESS LOOKS LIKE IN THIS ROLE - A high-performing rev ops team that scales with the business across systems, analytics, and process - Clean pipeline + clear ownership across accounts and deals - Forecast that leadership trusts (weekly cadence, tight definitions, fast variance analysis) - Commissions that are accurate, on-time, and transparent - Reporting that answers “what changed?” in minutes, not hours WHY JOIN BASIS? We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being: - Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health. - Time off: Unlimited PTO + 12 paid company holidays. - In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup. - Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan - Team Culture: Monthly office activities and frequent optional team happy hours. - Parental Leave