Location
Brookfield Place - 181 Bay Street
Brookfield Culture
Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description
Responsibilities
Guest and relationship management
Greet & welcome all internal and external visitors and direct to meeting rooms accordingly.
Assist guests with coats, luggage, refreshments, wireless networks, etc.
Direct and resolved inquiries received by internal and/or external clients.
Swift and courteous acknowledgement and action of all incoming emails from staff.
Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability.
Ensure the reception area/office is well maintained
General conference center
Proactively resolve and manage meeting room conflicts as they arise
Collaborate with the Facilities Operations Team for Conference room bookings with configurations
Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests
Administrative Support
Support the Office Services team with various administrative submissions
Maintaining Office Services information system and resources updated accurately and timely
Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint
Support and assist in maintaining the Intranet updated with accurate information
Provide back up support for invoices, mail services and binding of reports
Co-manage building security passcards for both internal and external clients
Assist with coordinating team events
Other duties
Other duties as assigned
Qualifications & Requirements
Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment
Experience of handling multiple requests, managing telephone lines and conference room bookings.
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Strong interpersonal and communication skills
Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion
High degree of professionalism along with a strong work ethic, "will do anything" attitude with flexibility to support requests outside of consideredjob scope
Demonstrates superior self-organization and prioritization of responsibilities and assignments
Strong team player and works well with others by sharing responsibilities productively
Proficient user of Microsoft Office tools and Microsoft Outlook
Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues
Post-Secondary Education required
Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice.