Quality Manager

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. As a Quality Manager at KAYAK, you will play a crucial role in ensuring the quality and world-class customer experience of a major international travel website. In collaboration with development, design, and product to define features and products and then complement our extensive test automation base with your user-centric creative exploration, identifying and reporting issues and user experience improvements. You will mentor several other QA Engineers and coordinate their work. This is an exciting opportunity for a skilled professional who is passionate about quality and is eager to contribute to the successful delivery of their team. This role is required to work from our Kaunas office at least 3 days per week. IN THIS ROLE YOU WILL: - Collaborate with development and product managers to identify, document, and analyze product quality requirements and acceptance criteria using best practice of early involvement. - Own testing process in your team, making sure testing is done on time and with good coverage. - Mentor and coordinate work of several other QA Engineers. - Plan and monitor the development, implementation, and execution of test automation in your area. - Assist with triaging defect backlogs to manage the backlog size well. - Analyze customers experience and identify improvements using an array of production observability tools. - Act as domain expert in your team. - You are the “voice of quality” in your team, suggesting process improvements to prevent future bugs. - Manage releases based on On-Call rotation. PLEASE APPLY IF YOU HAVE: - Proven experience of 4+ years in software testing. - Demonstrable experience in creating and executing comprehensive test plans and providing early feedback to the requirements. - Hands-on experience in exploratory testing techniques. - Strong knowledge of software QA methodologies, tools, and processes. - Knowledge and experience with web test automation tools like Selenium, WebdriverIO, Cypress, Playwright. - Solid understanding of bug lifecycle. - Proficiency in written and verbal communication in English. - Excellent problem-solving skills and meticulous attention to detail. - Strong teamwork skills with clear and timely communication, proactiveness, and a sense of ownership for team results. - Continuous improvement mindset, able to work with your development team on process self evaluation. - Time management and task prioritization skills. - The capacity to thrive in a hybrid working model, including the ability to attend the office at least 3 days a week. THE FOLLOWING WILL HELP YOU STAND OUT: - Experience with Atlassian products (JIRA, Bamboo, etc.). - Experience with or exposure to software development in a CI/CD environment. - Good understanding of version control tools like Git and their workflows. - Experience with observability/monitoring tools like Kibana. - Experience with a large-scale, customer-facing, continuously available web-based product or service. - Experience in accessibility testing would be advantageous. - ISTQB Foundation Level Certification. - Mobile testing experience would be a substantial benefit. - API testing experience would be a bonus. - Efficient ways to use AI in your quality practices. - Empathy for understanding different user perspectives. COMPENSATION: Compensation depends on your experience, starts from 4500 EUR Gross. The salary range provided is not final and will be discussed during the process based on your skills and experience. BENEFITS: - Work from (almost) anywhere for up to 20 days per year - Funds for your career growth - Access to thousands of on-demand e-learnings - Generous additional Health Insurance - Flexible sick time off - Additional financial support for your sick leave - Additional day off on your birthday - Company-wide vacation week once a year (winter holidays) - Additional financial support during parental leave - Free lunch twice a week and daily snacks at the office - Free yoga twice a week - Paid volunteering time - No meeting Fridays - Office and team events such as summer camp, KAYAK birthday, winter party and more! - Company-paid therapy sessions through SpringHealth - Company-paid subscription to HeadSpace - Internal Communities INCLUSION: At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-MP1