Quality Automation Engineer III

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. We are looking for a highly motivated QA Automation Engineer III with strong expertise in Salesforce, Salesforce CPQ, and Playwright to design, develop, and maintain automation frameworks for enterprise SaaS applications. The ideal candidate should possess strong functional knowledge of Salesforce business processes, hands-on experience with UI and API automation, and the ability to drive end-to-end quality initiatives across multiple projects. The candidate should be passionate about automation, quality engineering, and continuous improvement while working closely with cross-functional teams in an Agile environment. Key Responsibilities Design, develop, and maintain scalable automation frameworks using Playwright, (TypeScript/JavaScript), APEX. Develop and execute automated test scripts for Salesforce Sales Cloud, CPQ, Revenue Cloud, Service Cloud, and Commerce Cloud applications. Design comprehensive test strategies, test cases, and automation suites based on business requirements. Perform functional, regression, integration, system, and end-to-end testing across Salesforce applications. Automate REST API testing and validate integrations between Salesforce and external systems. Execute exploratory and manual testing where automation is not applicable. Analyze test results, identify defects, and collaborate with development teams for timely resolution. Integrate automation suites into CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, or GitLab CI/CD. Build reusable test utilities and improve automation framework reliability and maintainability. Collaborate with Business Analysts, Product Owners, Developers, and Solution Architects to ensure product quality. Mentor junior QA engineers and promote automation best practices. Continuously evaluate and improve testing processes, tools, and automation coverage. Required Skills & Qualifications Must Have 5+ years of QA Automation experience. Strong hands-on experience in Salesforce testing, including: Sales Cloud Salesforce CPQ Revenue Cloud Service Cloud Commerce Cloud (preferred) Strong experience in Playwright automation using TypeScript or JavaScript. Experience building and maintaining automation frameworks from scratch. Solid understanding of Salesforce business processes and end-to-end testing. Strong experience with REST API testing using Playwright or Postman. Proficiency in JavaScript/TypeScript and working knowledge of Java or Python. Experience with CI/CD tools such as Jenkins, GitHub Actions, Azure DevOps, or GitLab CI/CD. Experience with Git and version control best practices. Strong analytical, troubleshooting, and debugging skills. Excellent communication and collaboration skills. Good to Have Experience with AI-powered testing tools, Agentic AI, or AI-assisted test automation. Experience with Playwright AI capabilities or self-healing automation solutions. Knowledge of Salesforce Apex testing. Experience with Copado Robotic Testing (CRT). Experience with Playwright BDD or Cucumber. Performance testing using JMeter or LoadRunner. Experience working in B2B SaaS environments. Salesforce certifications are an added advantage. #LI-SG2 #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.