Process Lead, Accounts Receivable, Billing, and Automation

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the Role: We are seeking an experienced and highly driven Process Lead to spearhead the transformation and optimization of our end-to-end Accounts Receivable (AR) and Billing processes. This role is critical in driving operational excellence, implementing automation solutions, and ensuring world-class efficiency, control, and customer outcomes within our financial operations. The ideal candidate is a finance and operations expert with a proven track record of using technology and data to solve complex scaling challenges and lead cross-functional process improvements. KEY RESPONSIBILITIES: - Process Improvement & Automation: Analyze, design, and implement automation-first strategies for core AR, Billing, Credit Control, and cash allocation workflows to maximize efficiency and reduce manual effort. - Operational Excellence: Define, monitor, and report on key performance indicators (KPIs) related to process turnaround times, reconciliation accuracy, dispute resolution, and cash flow forecasting. - System Optimization: Partner closely with Product, Engineering, and Business Intelligence (BI) teams to define requirements, test, and implement robust financial tooling and systems that support global scale and complex financial environments. - Risk & Control: Establish and maintain strong Standard Operating Procedures (SOPs) and internal controls to mitigate operational risk, ensure compliance, and support accurate financial reporting. - Change Management: Lead and influence cross-functional teams to adopt new processes, controls, and technologies, ensuring seamless transition and sustained performance improvements. - Strategic Planning: Provide data-led insights and recommendations to finance leadership on operational performance, future automation roadmap, and strategic resource allocation. REQUIRED QUALIFICATIONS: - Minimum of 8 years of experience in Finance, Operations, or Process Improvement, with significant exposure to Accounts Receivable, Billing, and Credit Control. - Proven expertise in designing and implementing process automation (RPA, workflow, system integration) within a complex financial or technology-driven environment. - Exceptional analytical skills with experience managing KPIs, tracking performance, and using data to drive operational decisions. - Strong leadership, influencing, and cross-functional collaboration skills, particularly working with technical teams (Product, BI, Engineering). - Demonstrated ability to manage operational controls, compliance frameworks, and risk mitigation strategies. - Experience in a fast-paced, international, or high-growth tech environment is highly desirable. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.  Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com http://deel.com and other acquired company emails like @payspace.com http://payspace.com and @paygroup.com http://paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page https://www.deel.com/careers. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link https://jobs.ashbyhq.com/Deel/form/accommodation-requests and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy https://www.deel.com/legal/privacy-policy/. - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf, Covey https://getcovey.com/nyc-local-law-144.