Commercial Operations Manager

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary Location: India, Payoneer office Hybrid Full-time We’re looking for a motivated, detail-oriented professional to own the day-to-day operations behind our pricing and packaging processes. In this role, you will consolidate work that is currently distributed across teams and regions and manage it end to end—handling requests, validating inputs, coordinating approvals, governance checks, ensuring accurate setup and timely delivery. You will also use analytics to track progress and performance, monitor key trends, and share insights that help us improve execution and scale. This is a strong entry point into Payoneer’s Pricing team and the broader high-tech environment—ideal for someone eager to learn, comfortable with hands-on execution, and excited to grow as we scale the function and automate over time. What you’ll do Own the day-to-day pricing and packaging operational flow from start to finish Be the main point of contact for GTM operational requests related to pricing, packages, and commercial agreements Collect and validate inputs (customer details, deal terms, required fields), ensuring nothing is missing Coordinate approvals and governance checks based on defined policies and process standards Manage agreement and contract workflow coordination, including version control and readiness for signature Work closely with Sales, Customer Success, Deal Desk, Salesforce Admins, and configuration teams to unblock issues and keep work moving Ensure accurate setup and configuration in systems and tools, followed by final quality checks Use analytics to track package performance and adoption by segment and region (e.g., win rate, ARR, NRR), and share insights to improve execution and the offering. Document manual steps and recurring issues to help simplify the work and prepare for automation Perform analytical analysis on package financial impact customer base ,service adoption such as win rate , ARR, NRR LTV, winning use cane revenue and more Who you are 2-5 years of experience in revenue/business/ sales operations, operations, analytics or a related field Comfortable working with data and analytics tools (Excel, Google Sheets, Looker or similar) Experience with Salesforce, contract management, or pricing/configuration tools is a plus Highly organized with a strong attention to detail and a drive to bring structure to ambiguous situations A team player who enjoys cross-functional collaboration and can work effectively across multiple regions and stakeholder groups Proactive, self-motivated, and genuinely excited to get your hands dirty and build something Eager to grow in a high-tech environment ,this is a great entry-level opportunity for the right candidate The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Continuously improve Always striving for a higher standard than our last. Do it. Own it. Being fearlessly accountable in everything we do. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, click now to apply. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis. The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.