Post-Award Governance Specialist

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, TX Washington, DC About the Role: Cloudflare’s ability to meet the unique regulatory, contractual, and operational requirements of government customers is vital to our business. This role executes Post-Award Governance, serving as the operational engine that keeps contracts current, compliant, and paid after the signature hits the page. When a public sector deal closes, the contract package lands with you—from that moment forward, you leverage advanced operational workflows and automated data pipelines to ensure we deliver, report, invoice, and support without interruption. Responsibilities: Credential and Portal Stewardship: Maintain active registrations in sovereign infrastructure systems globally (including SAM.gov, ORBIT, UK G-Cloud, EU TED, and regional procurement portals), utilizing automated data layers to ensure Cloudflare retains continuous bidding and payment eligibility across all public sector jurisdictions. Data Parity Auditing: Direct automated audit workflows over foundational data layers to reconcile internal invoicing, tax records (EIN, legal business name), and active federal portal profiles—preventing payment freezes or rejections by oversight programs such as the U.S. Treasury "Do Not Pay" Working System. Contract Deliverable Management (CDRLs): Extract requirements from executed contracts, build automated reporting schedules, and oversee the submission of mandatory recurring deliverables (including Contract Activity Reports and Contractor Profile Reports) to client agencies on time. Customer Performance Awareness: Partner with Customer Support and leverage the Customer Escalation AI Reviewer to monitor contract obligations, proactively triaging technical issues that could affect past-performance ratings or future business. Contract Performance Reporting: Oversee customer contract performance evaluation cycles (such as CPARS), ensuring accurate, timely submissions that protect Cloudflare's past-performance record. Compliance Certification Coordination: Coordinate ongoing certifications for government contract compliance with Supply Chain, HR, and internal teams to meet employment regulations, responsibility determinations, and global eligibility criteria. RFx and Vendor Knowledge Systems: Maintain and optimize the central repository for RFx responses by using automated knowledge management workflows, updating content in real time, and coordinating with cross-functional subject matter experts. Examples of Desirable Skills, Knowledge, and Experience: Direct experience managing post-award tasks for U.S. government contracts, including CDRL tracking, invoice reconciliation, and contractor reporting within automated frameworks. Prior experience as a U.S. federal contracting officer (or comparable federal acquisition role) strongly preferred. Hands-on experience with U.S. federal procurement and vendor-management systems (SAM.gov, DSBS, ORBIT), combined with a working knowledge of international government contracting frameworks, global portals, and regional compliance standards. Working knowledge of FAR provisions related to subcontracting plans, invoicing, and contract reporting. Familiarity with government contracting systems outside the United States. Comfort collaborating across legal, finance, support, and security teams to manage automated workflows in a fast-moving environment. Organizational discipline with experience overseeing automated reporting pipelines and managing multiple recurring deadlines. Export Control Notice: This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of ITAR/EAR. ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Compensation Compensation may be adjusted depending on work location. For Washington DC based hires: Estimated annual salary of $132,000 - $182,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special: We are building a better Internet — one that is secure, fast, and reliable for everyone. We support a diverse set of customers, from individual developers to the world's largest enterprises and governments. We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.