Partner Platforms Manager, AI

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together. We are seeking an Partner Platforms Manager, AI to design and own the systems orchestration layer that enables a scalable, reliable, and trusted partner ecosystem. This role focuses on connecting specialized tools and platforms—rather than building them from scratch—by defining how partner lifecycle state, eligibility, compliance, and decision logic are represented and automated across systems. The goal is to reduce operational friction, minimize financial risk, and ensure automation remains accurate, auditable, and resilient as complexity grows. As partner programs mature, the challenge shifts from campaigns and tooling to building durable, cross-functional systems that integrate partners into go-to-market operations with clarity and correctness. In this role, you will translate complex business requirements into scalable, AI-assisted workflows that support onboarding, eligibility enforcement, routing, attribution, and financially sensitive processes. You will think deeply about APIs, data flows, and system boundaries to ensure external partners interact seamlessly with internal revenue, marketing, and finance systems. You will work closely with Partner Operations, Revenue Operations, and Marketing Operations, operating at the intersection of these teams while owning partner lifecycle logic and cross-system automation. This is a hands-on role — you will directly build, implement, and operate integrations and automation workflows, not solely advise on their design. This role is ideal for an engineer who enjoys designing connective infrastructure, thrives in multi-motion GTM environments such as agencies or partnerships, and is motivated by building systems that are not just functional, but trustworthy and future-proof. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $179,000 - $210,000 Zone B: $170,000 - $199,500 Zone C: $161,500 - $189,000 Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada) $202,500 - 238,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Director, Partner Operations As a Partner Platforms Manager, AI you’ll… Design and own the partner systems orchestration layer: Architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives. You will define clear system boundaries, sources of truth, and integration patterns that keep partner data accurate and trustworthy Translate partner program requirements into system logic: Convert complex partner rules and policies into deterministic, auditable workflows that govern partner eligibility, progression, and payout readiness. Ensure these rules scale without relying on manual review. You will think holistically about the partner lifecycle — from acquisition to onboarding, activation, and reporting — designing automation that reduces manual work while preserving financial and compliance safeguards. Design automation with clear guardrails: Build workflows that balance rule-based logic, AI-assisted decisioning, and human-in-the-loop checkpoints. You will be responsible for deciding where automation is appropriate and where correctness requires human oversight. Apply AI selectively and responsibly: Use AI to support triage, exception handling, and insight generation in partner operations. Establish evaluation and monitoring approaches to ensure automated outcomes remain explainable, accurate, and safe, especially in financially sensitive workflows. Own cross-system integration and reliability: Design and maintain integrations across PRM, partner management, enablement, and finance systems. Anticipate partial failures, asynchronous events, and data discrepancies, and design for reconciliation, recovery, and observability. You will work across lifecycle tooling including CRM data flows, partner enablement platforms, reporting systems, and workflow automation layers, ensuring partner lifecycle state is consistent and auditable across systems. Ensure production readiness and operational clarity: Define standards for monitoring, alerts, documentation, and runbooks for partner-critical systems. Make system behavior understandable and predictable for operational teams who rely on it day to day. Partner closely across functions: Collaborate with Partner Operations, Finance, RevOps, Marketing Operations, Support, and Engineering to ensure systems meet compliance, audit, and reliability expectations. Clearly communicate system behavior, constraints, and tradeoffs to both technical and non-technical stakeholders. Design for change and long-term scalability: Build systems that can evolve as partner programs change, minimizing technical debt and allowing underlying tools or vendors to be replaced without disrupting partner experience or business operations. About you: Requirements: 4+ years of experience in systems engineering, automation, technical operations, RevOps, or data engineering roles within a SaaS environment Hands-on experience integrating multiple systems with overlapping or conflicting data ownership Inclination towards systems thinking, including lifecycle state modeling, eligibility logic, and auditability Experience translating ambiguous business rules into deterministic, scalable system workflows Proficiency in Python and SQL for automation, integration logic, and data validation You’ll thrive as a Partner Platforms Manager, AI if you: Are comfortable operating in high-stakes domains where errors can impact partners, revenue, or compliance Can clearly explain system behavior, constraints, and tradeoffs to non-technical stakeholders Have experience supporting partner programs, marketplaces, or ecosystem-based business models Are familiar with partner management, enablement, or payments platforms Have applied experience using AI in constrained, production environments where outcomes must be explainable and actively monitored Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact. Our Core Behaviors: Build lasting customer trust. We build trust by taking action that puts customer trust first. Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. Reinvent ourselves. We don't just improve what exists, we imagine what's possible. Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar. Benefits Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. Wellness for the whole you. Access to mental health resources, therapy and coaching. Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program. Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. Remote, together At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. Stay connected Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. Please note: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.