Order Management Specialist with Italian

Job Title Order Management Specialist with Italian Job Description Job title: As an Order Management Specialist with Italian, you will be responsible for managing customer orders ensuring accuracy, compliance, and on‑time fulfillment while acting as a key interface between markets, factories, and internal stakeholders. You will be working closely with Market Sales representatives, Customer Project Managers, Factories and Logistics. This role requires daily collaboration across multiple functions and geographies. Your role: Managing customer orders in SAP and related systems with close collaboration with all stakeholders Coordinating purchase orders with Philips factories and third‑party suppliers Acting as the primary operational contact for Italian market stakeholders, including Customer Project Managers and Sales teams Monitoring delivery milestones (RDD, CDD, CMAD) and proactively managing risks such as material shortages, delays, or order blocks Supporting issue resolution and escalation related to supply chain, logistics, and invoicing Ensuring order accuracy, compliance, and timely updates in systems to enable transparency and reporting Contributing to continuous improvement of order management processes and ways of working You're the right fit if: Bachelor’s degree or relevant work experience Previous experience within Order Management, Supply Chain, Logistics is a plus Strong customer service orientation and problem-solving skills Good level of MS Office with previous work experience Good communication skills English and Italian at B2 Knowledge of logistics / supply chain nice to have Cultural awareness and proactive behavior How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Indicate if this role is an office role in Łódź Symetris. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-EU #LI-HYBRID