Order Management / Billing Analyst

Job Title: Order Management / Billing Analyst Location: Guadalajara, MX - Remote This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed. ABOUT THE COMPANY: Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate. Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY: At Clari + Salesloft, our Order Management Analyst will be pivotal to our company’s success. You will be a driver of critical revenue processes - working in lockstep partnership with sales leadership, account teams, and internal stakeholders (legal, accounting, finance, partnerships, professional services, and more). You will provide next level support in securing the accurate and timely processing of orders. On a day-to-day basis, you will be responsible for: End to end management of the order close process and subscription management process Reviewing order documentation, purchase orders, and legal agreements to validate accuracy and compliance with internal policies and controls Accurately booking opportunities in SFDC systems and ensuring that data is appropriately reconciled against the order Collaborating with a global team of order management professionals to resolve non-standard order issues Ensuring order data is properly transitioning between downstream systems and departments Owning the resolution path for order discrepancies, working in partnership with Sales Teams and Deal Desk on timely resolution Working with internal stakeholders to quickly resolve order issues and answer order related inquiries Proposing process improvements, track order volume and activity, and respond to tickets in a timely manner Reconciling and auditing self-service transactions, working closely with revenue accounting and revenue operations teams Performing UAT for system improvements, as required WHAT WE’RE LOOKING FOR: We are seeking a professional who will support critical revenue processes end to end. You’ll partner closely with account teams and internal stakeholders (Legal, Accounting, Finance, BizApps, Professional Services, and more) to ensure orders are processed accurately, on time, and in compliance with internal policies. You will help maintain clean data across systems and provide exceptional service on order-related questions and issues. If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Order Management Analyst is the career path for you! THE TEAM: Our Clari + Salesloft [Order Management ] team is comprised of seasoned and up-and-coming deal and revenue operations professionals who are all aligned on one vision and mission: Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes Mission: Bring science to the art of sales The Order Management team drives efficiency and accuracy across all order close processes and is a critical part of how we run revenue. The team sits within Deal Desk, providing operational rigor, analytical strength, and a strong customer-service mindset to our internal partners in Sales, Finance, Accounting, Legal, RevOps, and BizApps. THE SKILL SET: 2-4 years of experience in an order management, deal desk, finance, sales operations, or revenue operations function A relentless focus on execution and operational excellence Exceptional customer service orientation with meticulous attention to detail Excellent verbal and written communication skills with the ability to build strong cross-functional relationships Ability to work in a fast paced environment and flexibility to work extended hours during end of month, end of quarter, and high volume periods Strong SFDC and Excel skills Knowledge of basic revenue recognition principles At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us! #LI-Remote Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.