Job Description
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
We’re looking for a tenacious individual to join the Marketing Operations Campaigns team! In addition to executing marketing campaigns, the Marketing Operations Production Specialist will work on maintaining and optimizing Marketo operational campaigns (ex: lead routing, lead scoring, and privacy compliance programs).
This is a 100% Remote role.
Essential responsibilities:
Receive and execute on requests from operational teams such as MOPs Campaigns, Demand Gen Tech Ops, IT, and Data Operations
Build, QA, test, launch, and troubleshoot marketing campaigns using Marketo and other marketing technology
Be a subject matter expert of all Marketo operational campaigns
Be a go-to team member for all advanced Marketo troubleshooting requests
Design, maintain, and continuously seek opportunities to improve campaign execution processes and operational campaign workflows
Be part of cross-functional projects involving lead/contact quality management
Create and make ongoing updates to process documentation as needed
Stay informed of Marketing Operations best practices
Qualifications:
3+ years of experience working with Marketo.
3+ years of hands-on experience with marketing technology tools such as Salesforce, Adobe, and event management platforms (preferred).
Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace.
Experience collaborating with cross-functional teams.
Strong customer-service mindset with a client-centric approach when partnering with stakeholders.
Ability to work independently as well as collaboratively within a team.
Strong communication skills with the ability to articulate findings and recommendations to technical teams.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Nice to Have:
• Current or previous Marketo certification.
• Experience with HTML and CSS, especially for building and customizing Marketo assets.
• Familiarity with JavaScript.
• Experience creating reports and dashboards in Salesforce.
• A solid understanding of the buyer’s journey, marketing attribution models, and channel tracking.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.