Marketing Operations Manager

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.  We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.   What You’ll Do We’re looking for a Marketing Operations Manager to help maintain and scale the systems, processes, and data foundation that power our go-to-market engine. This role sits at the center of Marketing, Sales, and RevOps, turning strategy into measurable pipeline and revenue impact. You’ll be a strategic operator and hands-on builder, responsible for optimizing our marketing tech stack, improving funnel performance, and enabling smarter, data-driven decision-making across the organization. You’ll independently manage moderately complex projects, resolve issues with minimal direction, and ensure campaigns and processes are scalable, measurable, and executed with precision. Marketing Systems & Technology - Own and optimize the marketing automation platform (Pardot) and CRM (Salesforce), including integrations, segmentation, scoring, routing, nurturing, lifecycle workflows, and compliance with data regulations (GDPR, CCPA, etc.). - Evaluate, implement, and integrate new tools across the GTM tech stack. - Perform audits, testing, and root cause analysis across the GTM stack - identifying inefficiencies, proposing solutions, and implementing fixes. - Ensure data accuracy and consistency across the GTM tech stack, maintaining high-quality data to support decision-making. Campaign Execution - Partner with the Marketing Automation Manager on execution workflows, providing operational depth and ensuring continuity across campaigns. - Build and maintain scalable campaign execution frameworks, workflows, and automations. - Identify workflow bottlenecks and implement process improvements that increase team velocity without sacrificing accuracy. - Partner with campaign managers to execute marketing programs, ensuring timely delivery and proper tracking across channels. Process Optimization & Enablement - Build and maintain systems and automations that reduce manual work and keep data clean and actionable. - Leverage AI tools and emerging automation capabilities to improve team efficiency, accelerate troubleshooting, and scale marketing operations. - Identify opportunities to replace manual execution with agent-based or automated solutions, and implement them independently or in collaboration with the team. - Stay current on emerging marketing technologies and AI tooling, bringing forward recommendations as relevant. - Document workflows, SOPs, and system configurations as the team scales. - Provide training, documentation, and support to enable a data-driven marketing organization. Analytics & Reporting - Monitor marketing data quality and troubleshoot issues across the GTM stack (Pardot, Salesforce, Chili Piper, etc.). - Build and maintain dashboards and reporting to track KPIs, pipeline performance, and campaign ROI. - Analyze complex marketing data and deliver actionable insights that inform campaign and GTM strategy. - Support attribution modeling and lead scoring initiatives. Cross-Functional Collaboration - Serve as a partner to Demand Generation, Sales, Finance, RevOps, and IT teams. - Align cross-functionally on goals, definitions, and processes across the funnel. - Enable teams with tools, training, and documentation. What You’ll Bring - 4–7 years of experience in marketing operations, revenue operations, or a related role. - Hands-on experience with MAPs (Pardot or Marketo preferred) and CRM (Salesforce preferred). - Strong background in data management, analytics, and performance reporting. - Solid understanding of lead lifecycle management, segmentation, and campaign tracking. - Comfortable working with data, including pulling reports, identifying anomalies, and translating findings into action. - Detail-oriented with a bias for action - you deliver accurate, high-quality work quickly and take ownership of QA. - Familiarity with AI tools and a curiosity for how they can improve marketing workflows and productivity. - Comfortable operating in ambiguity and building processes where none exist. - Strong execution and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment. - Strong analytical problem-solving mindset and communication skills. - Experience supporting or operationalizing account-based marketing (ABM) programs, including account segmentation, targeting, orchestration, and performance measurement. Preferred Qualifications - Experience leveraging AI tools in marketing operations to automate workflows, solve problems, and improve efficiency. - Familiarity with data visualization tools (Tableau, Power BI) or advanced reporting techniques. - Experience in cybersecurity, highly technical B2B markets, or enterprise go-to-market motions. What Success Looks Like - Marketing data is accurate, trusted, and consistently used in decision-making. - Systems and processes scale effectively as the business grows. - Day-to-day marketing workflows run smoothly, improving overall team efficiency. - Campaign and funnel performance is transparent, measurable, and clearly tied to revenue outcomes. Travel Required This is a remote role and may require minimal travel for internal offsites. Job-related travel expenses are reviewed and must be approved by your manager. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: - Base salary range $109,000 - $135,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. - Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.   Perks of Horizon3.ai - Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. - Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. - Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. - Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. - Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.  Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.