Marketing Automation & AI Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Role Summary Join athenahealth as an Al Marketing Manager based in Bangalore - Whitefield, India, in a hybrid work model. This role offers an exciting opportunity to lead Al automation and integration initiatives that enhance marketing workflows and business outcomes. The Al Marketing Manager will report directly to the Senior Manager of Al Marketing Strategy. Team Summary The Al team at athenahealth is dedicated to setting the vision for Al roadmap adoption through 2026 and 2027. Our mission is to empower the athenahealth marketing team to adopt and utilize Al skills effectively. We focus on enabling all marketing employees to upskill and integrate Al into their daily work, fostering a culture where Al amplifies human judgment, curiosity, and care. The team drives innovation by blending Al capabilities with marketing strategies to deliver measurable impact. Essential Job Responsibilities • Develop and implement Al automation solutions to streamline marketing processes and improve efficiency. • Manage API integrations across platforms such as Zapier, Airtable, PowerBI, and Tableau to support data-driven marketing initiatives. • Analyze marketing data using PowerBI and Tableau to generate actionable insights and reports. • Collaborate with cross-functional teams to design and deploy Al-enhanced workflows that support marketing objectives. • Maintain and optimize basic Python, JavaScript, and SQL scripts to support automation and data integration tasks. • Evaluate emerging Al tools and technologies to recommend and integrate solutions that enhance marketing productivity. • Guide team members and stakeholders in adopting Al tools and best practices within marketing workflows. • Monitor and troubleshoot Al automation systems to ensure reliability and performance. • Document Al processes, integrations, and workflows to support knowledge sharing and scalability. • Integrate Al into marketing workflows by evaluating tools, implementing solutions, and supporting team adoption to enhance productivity and decision-making. Additional Job Responsibilities • Support training sessions and workshops to help marketing employees upskill in Al and automation tools. • Assist in the develooment of marketine: dashboards and visualization tools for leadershio reoortine:. • Participate in cross-departmental projects involving Al and automation initiatives. • Contribute to continuous improvement efforts by identifying opportunities for Al-driven enhancements. • Stay current with industry trends and best practices in Al, automation, and marketing technology. • Provide technical support for Al and automation tools used by the marketing team. • Collaborate with external vendors and partners for Al tool integrations and support. • Assist in data governance and compliance related to Al and marketing data usage. • Help create documentation and training materials for Al tools and processes. • Participate in team meetings and contribute to strategic planning discussions. Expected Education & Experience • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. • 4 to 7 years of experience in Al automation, API integrations, or marketing technology roles. • Proficiency with Al automation platforms such as Zapier and Airtable. • Experience with data visualization tools like PowerBI and Tableau. • Basic coding knowledge in Python, JavaScript, and SQL. • Strong understanding of API integrations and workflow automation. • Ability to work effectively in a hybrid work environment. • Excellent problem-solvingand communication skills. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  Learn more about our culture and benefits here: athenahealth.com/careers   https://www.athenahealth.com/careers/equal-opportunity