Manager, Software Engineering

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are looking for an experienced Engineering Manager with an eagerness for technology, people, projects, data, and processes. Hardworking leaders with depth and breadth of technology experience who can encourage the team and guide it towards success. At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most meaningful questions by allowing them to visualize, explore, and understand their ops, applications, and customer data. You will lead a foundational team at the heart of this mission. Your team builds the "digital brain" of our platform—the high-throughput systems that transform billions of disconnected telemetry events into an interconnected knowledge graph of our customers' digital estates. This graph is what allows our customers to move from seeing data to understanding their entire system, and it is a critical component for observability in the future. If you have a strong technical background, great mentoring skills, and a track record of collaborating with multiple teams to ship great software, we would like to hear from you. What you will do Lead and grow a team responsible for the design, development, and maintenance of New Relic's foundational entity platform. Coach and mentor a committed group of seasoned engineers so that they can develop further their personal and professional abilities and be engaged and motivated. Contribute to the technical roadmap and drive significant platform modernization efforts. Ensure the operational health and reliability of critical, large-scale data processing services that are foundational to the New Relic experience. Drive technology decision-making, process efficiency, and engineering excellence within your team. Foster engineering excellence and improve developer productivity across New Relic by delivering powerful, self-service APIs and tools for your platform. Collaborate with multi-functional teams across product, engineering, and architecture to align on strategy and deliver on shared goals. Drive the recruitment, training, and development of top-tier talent in the region. This role requires 3+ years of experience leading engineering teams. Strong experience in Software Engineering and a proven track record of leading and scaling strong technical teams. Strong experience with large-scale distributed systems, particularly high-throughput data processing and event streaming architectures (e.g., Kafka). Experience leading or playing a key role in complex architectural migrations and modernizing legacy systems. Experience in handling incidents, diving deep, and understanding the technical implications and risks of a decision. Strong analytical and problem-solving skills. Hands-on experience with Java or other modern programming languages. A history of getting things done in a distributed, large-scale, and fast-growing environment. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy