Manager, Quality Assurance

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate. WHO WE ARE Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries.  We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.  We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.   With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation.  Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include: A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms  2025 TrustRadius Award Winner: Buyer’s Choice 2024 Invoca Partner Collaboration Award 2024 G2 Leader in Tag Management & Enterprise Data Governance Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024) Named on Destination CRM’s 2024 Top 100 Technologies List for Sales Named on the 2024 Best and Brightest in the Nation list BuiltIn’s 2024 Best Place to Work   WHAT WE ARE LOOKING FOR We are seeking a high-energy, forward-leaning QA Manager to lead and evolve our quality engineering function. This role is responsible for building and scaling a high-performing QA organization, modernizing how quality is achieved, and partnering closely with Engineering, Product, and DevOps to ensure we deliver reliable, high-quality products at speed. The ideal candidate is ambitious, technically strong, and AI-forward. This is someone who is not satisfied with maintaining legacy processes, but instead actively looks for ways to use automation and AI to eliminate manual work, surface risk earlier, and increase engineering leverage. You should be equally comfortable setting strategy and getting hands-on to drive change. YOUR DAY TO DAY Lead, mentor, and grow a team of QA engineers, fostering a culture of high standards, accountability, and continuous improvement. Define and execute a modern quality strategy that emphasizes automation, observability, and reliability over manual verification. Actively incorporate AI-driven approaches into testing, quality analysis, and defect prevention, reducing reliance on repetitive manual work. Partner closely with Engineering and Product leaders to embed quality throughout the software development lifecycle, not as a gate at the end. Drive automation-first practices across web, backend, and API testing, with clear expectations for coverage, maintainability, and signal quality. Establish and evolve data-driven quality metrics, using both traditional KPIs and AI-assisted insights to identify risk, bottlenecks, and trends. Champion shift-left testing, CI/CD integration, and shared ownership of quality across development teams. Collaborate with DevOps to improve release processes, observability, and production readiness. Improve test environments, test data management, and the scalability of testing infrastructure. Proactively identify quality risks, usability gaps, and reliability concerns, advocating for the customer while balancing delivery velocity. Continuously assess and modernize tools, frameworks, and workflows, retiring low-value practices in favor of higher-leverage approaches.   WHAT YOU BRING TO TEALIUM 7+ years of experience in software quality, with 2+ years in a leadership or management role. Proven experience building or transforming QA and automation teams in a modern SaaS environment. Strong understanding of automation-first testing strategies, modern testing frameworks, and CI/CD pipelines. Experience testing API-driven, backend, and cloud-native systems. Hands-on experience with AI-assisted testing, intelligent automation, or applying AI/ML tools to improve test coverage, defect detection, or quality analysis. A mindset that views AI as a force multiplier for quality teams, not a novelty or side experiment. Familiarity with Agile and DevOps practices, including shift-left testing and shared quality ownership. Strong technical foundation with the ability to collaborate deeply with engineers, architects, and platform teams. Experience driving quality improvements in complex, distributed systems. Excellent communication and stakeholder management skills, with the ability to influence without relying on authority. A data-driven, outcome-oriented mindset, focused on measurable improvements in reliability, speed, and customer experience. A clear bias toward raising the bar, addressing performance gaps directly, and building teams that continuously improve. WAGE TRANSPARENCY In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We’re committed to providing clear and consistent compensation information to all applicants, regardless of location. This full-time position offers a base salary range of €260,000 to €330,000 annually (Polish zloty). The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options.  #LI-KK1 #LI-Remote WHY YOU WANT TO WORK HERE At Tealium,  we don’t just offer the ordinary, we provide the extraordinary:  Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants  Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs Health and Related Benefits Programs, offering market competitive benefits programs Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace. The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity. *Offerings vary by level and location.