Influencer Strategist II (Global Influencer Operations)

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends, to critic and player acclaim. Since then, titles including 2XKO, Riftbound, Teamfight Tactics, and VALORANT have been added, with more in development. Across all of Riot’s IP, players form the foundation of our communities, and creators are an essential part of our player strategy. As an Influencer Strategist II focused on Global Influencer Operations, you will own the systems, tooling, and operational processes that power Riot Games’ global influencer partner programs. You’ll ensure that the programs can be executed reliably, scalably, and with a high‑quality creator experience. You’ll participate in a community of Influencer Managers and Strategists across the many workstreams that support our global programs and key strategic projects that help support both our games and creator community. You are the operational backbone of our partner programs; managing applications, onboarding flows, tooling requirements, perk implementation, and the day‑to‑day processes that keep our creator ecosystem running smoothly. You’ll work closely with game teams and strategy leads to translate program intent into executable workflows, and you’ll surface insights from your operational vantage point to help refine future plans. You’re a detailed-oriented person, known to thrive in a cross-functional workplace through deep collaboration and clear communication. Goals and timelines are your go-to, but you also recognize when to push and adjust as needed. This role sits on the Player Community team under Riot Ecosystem, and reports to the Senior Manager of Global Influencer Strategy. Responsibilities: Own the operations and tooling for Riot’s global influencer partner programs, including application systems, onboarding flows, program features, and scaled creator support processes. Translate program strategy into operational execution, partnering with strategy leads and game teams to implement perks, opportunities, and program updates. Maintain and evolve internal tools, working with operations, product, and community teams to ensure they meet the needs of creators and internal stakeholders. Monitor program health and creator experience, identifying friction points, trends, and opportunities for improvement. Provide operational expertise to strategy leads, flagging feasibility concerns, risks, and creator‑experience implications of proposed initiatives. Serve as a scaled point of contact between Riot and creators, ensuring consistent, high‑quality support and communication. Advocate for creator needs across regions and products, grounded in your day‑to‑day operational insights. Required Qualifications: 3+ years' experience working within Influencer or Partnership Management, Marketing, or Community teams, including working directly with creators 2+ years of program management experience, ideally a global or multi-regional creator/platform partner program 2+ years writing documents, building decks, and processes for senior-level stakeholders Knowledge of creator needs and pain points, including developing content and the life cycle at all points in their journey Experience leading complex projects with regional stakeholders from kickoff to execution Understanding of best practices across social platforms and services in relation to Influencer strategies (including Twitter, Instagram, Facebook, TikTok, Twitch, and YouTube) Desired Qualifications: Strong familiarity with Riot’s titles and the creator ecosystem. Experience with Project and Program management tooling (Jira, Airtable, Monday.com, Asana) Comfort leveraging Salesforce or alternate CRM platform Experience developing global strategies while working with regional teams. Experience working with tech teams to build internal products Experience working with agencies and vendors Knowledge of content platforms beyond North America, including services like AfreecaTV, Huya, and more For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.