Head of Solutions Engineering

Scale is a rapidly growing, venture-backed Series E startup that is changing the way the U.S. government builds AI applications. We are looking for a creative, customer-facing technical leader to define and execute the technical strategy for our Public Sector business. As the Head of Solutions Engineering for Public Sector, you will be a player-coach and a key stakeholder in our long-term Federal Go-to-Market (GTM) strategy and engineering organization. You will lead, mentor, and scale a team of world-class Solutions Engineers who serve as the bridge between Scale’s cutting-edge AI technology and the critical mission sets of the U.S. government. You will ensure that our customers' first experiences with Scale's technology are flawless, leading prospective agencies through pre-sales pilots with the goal of getting to a “Product Yes.” Simultaneously, you will partner closely with our Federal Engineering and Product teams to refine Scale’s larger federal product roadmap, translating the needs of warfighters and civilian analysts into deployable software features. You will: Build and Lead the Organization: Hire, mentor, and grow a high-performing Public Sector Solutions Engineering team. You will be responsible for designing the career path, compensation models, and leveling for the team while providing direct coaching on a day-to-day basis. Drive Technical Strategy: Define the technical GTM strategy for the Public Sector. Determine how to deploy resources effectively to close new business and expand the Scale footprint within existing agencies (DoD, IC, and Civilian). Executive Execution: Act as a player-coach. Be ready to roll up your sleeves to prioritize and develop product demonstrations for high-stakes meetings—from senior government executives to technical analysts. Influence Product: Partner with Federal Engineering and Product leadership to deliver customer pilots according to mission requirements. You will be the voice of the customer, balancing specific requirements with recommendations for new AI/ML approaches. Evangelize Scale: Represent Scale’s platform and technology capabilities at major industry events, executive briefings, and ecosystem forums. Operationalize Excellence: Design, develop, and maintain playbooks, demos, and other tools for executing successful, efficient pilots in secure environments. Champion AI/ML Innovation: Leverage deep technical expertise in AI/ML, Computer Vision, and geospatial data to bridge the gap between complex mission requirements and Scale’s cutting-edge product capabilities. Ability to travel 20% of the time Ideally you’d have: Leadership Experience: 8+ years of experience in Solutions Engineering or Technical Consulting, with significant time spent in a leadership capacity managing teams. Technical Background: Strong engineering background, preferably in Computer Science, Mathematics, or other quantitative fields. Proficiency in languages such as Python or Javascript is required. Public Sector Expertise: Deep understanding of federal mission sets, strategic objectives, and the unique challenges of deploying software in government environments. Clearance: Active Top Secret clearance. Strategic Mindset: Proven track record of strategic planning and advising non-technical sales teams. Communication Skills: A world-class communicator with a high degree of technical credibility when speaking with everyone from front-line engineers to C-level executives and General Officers. Agility: A strong desire to help build a business in an extremely fast-paced environment. You must be at ease with technology, able to quickly pick up new tech stacks, and troubleshoot on the fly. Travel: Ability to travel x% of the time. Advanced Clearance: Active TS Clearance Nice to haves: Growth Stage Experience: Prior experience scaling technical teams during periods of rapid growth or within a consumption-based developer platform. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $185,679—$232,099 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.