Head of Hardware Onboarding & Infrastructure

Impossible Cloud Network (ICN) ICN is building the foundational layer for the next-generation internet - a decentralised cloud platform integrating storage, compute, and networking at global scale. With $31M in funding and 1,000+ enterprise clients, we're challenging the dominance of centralised cloud giants. The Role A senior, hands-on leadership role at the intersection of data centre operations, remote hardware provisioning, and distributed infrastructure. You'll own the technical relationship with our Hardware Providers (HPs) - the operators who supply the bare metal compute and storage that powers ICN. This is a founding-team-level hire: you will help set the north star for the entire team.  What You'll Own Hardware Onboarding End-to-end technical onboarding for new Hardware Providers Remote installation tooling, validation pipelines, and SLA testing Direct troubleshooting of connectivity, firmware, BIOS/BMC, and OS-level issues Data Centre Operations GPU cluster management: bare-metal provisioning, InfiniBand/RoCE networking, NVMe/distributed storage Hardware standards across the provider network (GPU types, networking, storage configs) Operational playbooks lifecycle management, and capacity planning Primary escalation point for hardware incidents Service Provider Communication Layer Real-time messaging and alerting interface within the ICN console Escalation workflows and SLA communication protocols between ICN, SPs, and HPs Team Leadership Lead and grow a 7-person infrastructure engineering team Hire, onboard, and develop engineers as the function scales Contribute directly to architecture and code across GPU provisioning and the control plane What We're Looking For 8+ years in infrastructure, data centre, or systems engineering; 3+ years in technical leadership Hands-on experience at the hardware - software boundary: IPMI, PXE, BIOS/firmware, NIC configuration Strong Linux, cloud infrastructure, and data centre networking background Experience operating hardware onboarding pipelines across large, multi-region server fleets Startup DNA - you've built things from scratch and move fast without sacrificing reliability Bonus: GPU infrastructure (H100/A100, InfiniBand), DePIN/Web3, internal developer tooling, real-time operational consoles You'll Thrive Here If You… Are as comfortable in a Terraform module as presenting infrastructure strategy to leadership Care about operator experience - you want hardware providers to love working with ICN Are energised by zero-to-one challenges and write clearly for external partners Location & Right to Work This role is open to candidates based in Europe only. You must have the right to work in your country of residence - we are not able to offer visa sponsorship.