GTM Systems Administrator

[https://app.ashbyhq.com/api/images/user-content/a3ff9955-736e-4a64-a923-c3c42b253641/17b03131-be3b-4bb8-9ad9-dbafd99fd465/image.png] ABOUT BASIS Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders. "Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI WHAT YOU’LL BE DOING: We’re looking for a GTM Systems Administrator to own the setup, configuration, and day-to-day administration of the systems that power our go-to-market engine. You’ll be the technical backbone of the RevOps team—responsible for keeping our GTM stack running cleanly, building integrations between tools, and ensuring the data our teams rely on is accurate and accessible. You’ll report to the Revenue Operations Leader and work closely with Sales, Marketing, and Customer Success. - Own CRM administration: Manage the day-to-day configuration and administration of Salesforce or HubSpot—including object and field setup, automation/flows, user permissions, and data hygiene. - Build and maintain integrations: Connect and maintain integrations across the GTM stack (Outreach, Apollo, Clay, Gong, marketing automation) using native connectors and integration platforms like Zapier or Workato. - Manage data quality: Implement and enforce data governance standards—deduplication, enrichment, validation rules, and cleanup processes to keep the CRM reliable. - Support reporting and dashboards: Build and maintain dashboards and reports in the CRM that leadership and frontline teams use for pipeline management, forecasting, and performance tracking. - Enable the GTM team: Serve as the go-to resource for system questions, troubleshooting, and process changes. Support onboarding of new reps and roll out system updates across the org. 📍 Location: NYC, Flatiron office. In-person team. WHAT YOU’LL BRING: - 3–6+ years of experience in RevOps, Sales Ops, or GTM systems administration at a B2B SaaS company - Strong Salesforce or HubSpot administration skills (Salesforce Admin certification a plus)—including flows, validation rules, object configuration, and user management - Hands-on experience with sales engagement platforms (Outreach, Salesloft) and prospecting/enrichment tools (Apollo, Clay, ZoomInfo) - Experience building and maintaining integrations across tools using Zapier, Workato, Tray.io http://Tray.io, or similar platforms - Strong data hygiene instincts—comfortable with deduplication, enrichment workflows, and enforcing data standards - Ability to work in office in Manhattan 5 days per week WHAT WE’D LOVE TO SEE: - Basic SQL or data querying skills for reporting outside the CRM - Experience with commission/comp tools (CaptivateIQ, Spiff, or similar) - Familiarity with marketing automation platforms (HubSpot Marketing, Marketo) - API experience or light scripting ability for custom integrations - Startup experience: Background at high-growth companies where you wore multiple hats WHAT SUCCESS LOOKS LIKE IN THIS ROLE - Systems run clean: The GTM stack is reliable, well-integrated, and trusted by the teams that depend on it - Data you can trust: CRM data is accurate, deduplicated, and governed—reps and leaders aren’t second-guessing what they see - Fast and responsive: System requests, troubleshooting, and new tool rollouts happen quickly without bottlenecks - Proactive, not reactive: You identify issues and opportunities before they become problems—improving workflows, cleaning data, and optimizing tools on your own BENEFITS AT BASIS We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being: - Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health. - Time off: Unlimited PTO + 12 paid company holidays. - In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup. - Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan - Team Culture: Monthly office activities and frequent optional team happy hours. - Parental Leave