Governance, Risk, Compliance (GRC) Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Governance, Risk, Compliance Manager (GRC) is responsible for the creation, maintenance, monitoring and iteration of the GRC requirements of the entire GlobalSecurity & Investigations team. The team consists of the Physical Security Team, theInternal Investigations Team and the Executive Protection Team. Key areas of responsibility include: all governance, risk, compliance, issue management,business impact analysis, business controls testing, audit and regulatory engagement,business continuity, and RCSA. This role reports directly to the Head of Global Security &Investigations and will work closely with leaders across the enterprise.This role has the potential to grow into a larger scope, assisting senior members of the Legal Team with their GRC requirements. What You’ll Do: ● Create and maintain Physical Security, Internal Investigations, Executive Protection policies, standards, procedures and process documents. ● Manage all audit, regulatory requirements and interactions for Physical Security and Internal Investigations. ● Assist the Head of Global Security & Investigations in the development, implementation and supervision of operational, strategic and tactical planning. ● Manage all operation risk management requirements for all teams. ● Ensure adherence to legal, regulatory, and internal company standards, including data privacy and protective intelligence requirements. ● Evaluate security risks posed by vendors and contractors. ● Create and manage risk registers, tracking, and reporting for security, executives, and corporate leadership. ● Own the issue management process for the entire Global Security & Investigation Team. ● Collaborate with Business Controls Testing to ensure all controls are operating effectively. ● Partner and work closely with the Internal Investigations Director. ● Partner and work closely with the Physical Security Senior Manager. ● Partner with the Site Leadership Team to plan and prepare for emergencies, including natural disasters, injury, workplace threat, etc. ● Effectively build relationships and communicate with key executive and employee stakeholders across the enterprise. ● Evaluate policy, standard, procedure, process document adherence. ● Analyze the root cause of compliance breaches. ● Assist in the management of incident response to mitigate risks. ● Collect and analyze data to create respective documentation and reports. ● Create and maintain dashboards to show a comprehensive overview of data from different sources, to include monitoring, measuring, and analyzing relevant data in key areas. ● Work closely with the Business Continuity Team to ensure business impact analysis compliance. ● Prepare materials for presentation to the General Counsel, Chief Financial Officer and Chief Executive Officer. What you’ll need: ● 5 years of experience working in governance, risk management, or compliance. ● Ability to maintain discretion and confidentiality. ● Experience with the risk control self assessment process. ● Experience with the issue management process. ● Strong analytical skills for identifying, mitigating, and monitoring risks. ● Proven ability to solve complex and sensitive problems, and to work well under pressure. ● Strong written and verbal communication skills for collaborating with stakeholders. ● Technical curiosity and an interest in exploring data and understanding multiple systems. ● Experience with risk assessment frameworks (NIST, ISO 27001). ● Ability to work collaboratively with a strong attention to detail. ● Experience operating in a matrix environment. ● Ability to handle multiple and ever-changing priorities in a fast-paced environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.