Global Product Support Manager – Live Tank Breakers

Location: Ludvika, Dalarna County, Sweden Job ID: R0119266 Date Posted: 2026-02-27 Company Name: HITACHI ENERGY SWEDEN AB Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No Job Description: The opportunity Seize this opportunity to be a part of Live Tank Breakers! As Manager for Global Product Support your will manage a team of specialists delivering expert technical support and maintenance leadership for our global portfolio of Live Tank Circuit Breakers. This role ensures top-level product performance, service quality, and customer satisfaction worldwide. How you’ll make an impact Lead with purpose: mentor and develop a global team of product support engineers specializing in Live Tank Circuit Breakers. Act as the primary escalation point for complex technical issues, providing advanced troubleshooting and diagnostic support. Collaborate with R&D, engineering, manufacturing, and sales to drive product improvements and address recurring field issues. Oversee the creation, review, and distribution of technical documentation, service manuals, and training materials. Deliver technical training to internal teams, partners, and customers on installation, operation, and maintenance. Manage overall global product support structure and budget coordination for Live Tank Breakers together with the Global Product Support Manager. Overall responsibility for the maintenance of product master data for Live Tank Circuit Breaker products, including spare parts recommendations, obsolescence planning, and global service bulletins. Ensure compliance with safety regulations, industry standards, and internal processes across all support activities. Your Background Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field; a Master’s degree is a plus. Minimum 5 years of experience in product support, field service, or engineering within power transmission and distribution. Strong technical knowledge of high‑voltage live tank circuit breakers, including diagnostics and maintenance. You balance a passion for leadership with a strong interest in technology; proven leadership experience with the ability to motivate and develop technical teams. Excellent analytical, problem-solving, and communication skills in global environments. Knowledge of IEC, IEEE, and other relevant standards for high-voltage switchgear is beneficial but not mandatory. Proficiency in English required; Swedish strongly preferred; German or Spanish is an advantage. Travel internationally to provide on-site support is required, ability to travel internationally up to 10%. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply!  Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager Mauricio Aristizabal, mauricio.aristizabal@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson , +46 107 38 25 17; Unionen: Michael Fosselius+46 107 38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Julia Wiklund, Julia.wiklund1@hitachienergy.com Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.