Global Congress Operations Manager

At ViiV Healthcare, we are united by our purpose to leave no person living with HIV behind. As Global Congress Operations Manager, you will play a critical role in delivering high-quality, impactful congress experiences that reflect our science, partnerships, and ambition. You will lead the operational planning and delivery of ViiV Healthcare’s presence at major global congresses. This includes Tier 1 events such as IAS/AIDS and EACS/HIV Glasgow. You will ensure delivery is aligned to strategy, compliant, and executed to a consistently high standard. Key responsibilities Lead end-to-end operational delivery of ViiV Healthcare’s presence at priority global congresses Drive engagement planning aligned to global strategy, business priorities, and compliance requirements Oversee the full congress lifecycle, including planning, booth development, logistics, and post-event evaluation Manage on-site execution, including setup, stakeholder briefings, and issue resolution Coordinate attendance, travel logistics, and engagement activities across global stakeholders Build and manage strong relationships with congress organisers, suppliers, and external partners Ensure delivery meets governance, compliance, and quality standards Why you? You will be a collaborative and proactive professional who thrives in complex environments. You bring structure to large programmes and build trusted relationships across teams. You focus on delivery excellence and continuous improvement from planning through to post-congress evaluation. Basic Qualifications We are looking for professionals with these required skills to achieve our goals: Experience in congress, event, or operations management in a regulated environment (e.g. healthcare, pharma, life sciences) Strong project management skills with the ability to manage complex timelines and priorities Experience delivering large-scale global events, including logistics, budgets, and supplier management Strong stakeholder engagement skills, with the ability to work across global teams Understanding of compliance, governance, and external engagement requirements Highly organised, detail-focused, and solutions-oriented Ability to stay calm and effective in fast-paced, high-pressure environments Experience in the following would be highly considered: Demonstrated experience applying a customer experience (CX) lens to deliver impactful and engaging interactions Background in communications, engagement, or content delivery, with the ability to translate complex information into clear, compelling experiences Closing date for applications: 12th July 2026 Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.  We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. 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