GLO Customs & Compliance Specialist This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Responsible for ensuring comprehensive compliance with international trade regulations, customs laws, import/export requirements, and corporate policies across global logistics operations. Partners with internal and external stakeholders—including logistics, finance, government agencies, and customs brokers—to facilitate compliant, efficient cross-border transactions. Focuses on risk mitigation, process optimization, and adherence to regulatory frameworks, supporting continuous improvement and operational excellence in global trade activities. Management Level Definition: Applies advanced subject matter expertise in customs and trade compliance to address complex business challenges. Frequently contributes to innovative solutions and process improvements. Works independently on high-impact projects, providing guidance and strategic direction to cross-functional teams. Acts as a key advisor on customs and trade regulations, representing the organization to external authorities and partners. Exercises significant judgment in managing compliance risks, process enhancements, and stakeholder engagement. May mentor junior team members and lead regional or global initiatives. Responsibilities: Lead and oversee customs broker operations, ensuring 100% compliance and accountability across regional processes. Develop, implement, and monitor customs and trade compliance programs, policies, and procedures aligned with global regulations. Review and validate customs documentation (commercial invoices, packing lists, certificates of origin, import/export declarations) to ensure accuracy and regulatory adherence. Manage customs clearance activities, supporting issue resolution to minimize delays and operational disruptions. Collaborate with customs brokers, freight forwarders, carriers, and government agencies to optimize cross-border logistics. Support and lead governance activities, including broker performance management and compliance audits. Monitor changes in international trade regulations, sanctions, and export controls; assess impacts on business operations. Provide training and awareness programs to internal teams on customs and trade compliance requirements. Identify and mitigate compliance risks through internal reviews, assessments, and corrective actions. Drive process standardization, automation, and system enhancements to improve operational efficiency. Support critical projects, including UAT testing, to ensure compliance with operational and regulatory standards. Maintain accurate records in accordance with legal and corporate retention policies; prepare reports for management review. Act as a subject matter expert in customs and international trade, advising on HS classification, valuation, rules of origin, and free trade agreements. Lead initiatives to optimize customs-related costs and improve clearance lead times. Support compliance metrics development, reporting, and continuous improvement efforts. Education and Experience Required: Bachelor's degree in Logistics, Supply Chain Management, International Business, Law, Economics, or related field. 5+ years of experience in customs compliance, international trade, or global logistics. Proven experience working with customs brokers, freight forwarders, and government agencies. Professional certifications in customs or trade compliance preferred. Knowledge and Skills: In-depth understanding of global import/export regulations and customs procedures. Expertise in HS classification, customs valuation, rules of origin, and trade agreements. Familiarity with export controls, sanctions compliance, and trade risk management. Proficiency with ERP systems (SAP preferred), customs and trade compliance tools, and databases. Strong analytical, problem-solving, and organizational skills. Excellent communication, stakeholder management, and cross-cultural collaboration abilities. Advanced Microsoft Excel skills for reporting and data analysis. Capable of managing multiple priorities in a dynamic, global environment. Behavioral Competencies: Strong analytical and problem-solving skills. Attention to detail and accuracy. Proactive and continuous improvement mindset. Ability to work effectively in a multicultural, global environment. Leadership qualities, including collaboration and stakeholder influence. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #puertorico #operations Job: Supply Chain & Operations Job Level: 15 Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. 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