Field Service Representative
Company:
Boeing Japan Kabushiki Kaisha
About Us
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful, and inclusive, with great opportunities for professional growth. Find your future with us.
Job Description:
We are seeking a Field Service Representative for Seoul Gimpo airport to supporting Airline customer in South Korea. The FSR will provide both on-site and remote technical support and representation to Boeing airline customers. The FSR will work directly with airline customer personnel and must demonstrate adaptability to diverse cultural environments. Candidates should have experience in flexible, fast-paced environments requiring prompt responses to ad-hoc customer requests. Strong written and verbal communication skills and the ability to work both collaboratively and independently with minimal supervision are essential.
Basic Qualifications:
Bachelor of Science degree in engineering, engineering technology or FAA Airframe & Powerplant license are required
5+ years of experience in the aviation industry
Strong technical and interpersonal skills with excellent communication abilities.
Proven capability to prioritize and manage workload independently.
Flexibility to work long hours, including evenings and weekends.
Demonstrated capacity to lead and work effectively in diverse teams.
Ability to navigate digital tools and host online meetings across time zones.
Fluent in English
Preferred Qualifications:
More than 10 years of experience in the aviation industry, including commercial airline technical operations.
5+ years of experience in the aviation industry, preferably with Boeing models.
Experience with customer support
Experience with aerospace hardware or software in a technical capacity, preferably in an Original Equipment Manufacturer role (research, design, production, support, etc).
Demonstrated cultural awareness and emotional intelligence, with the ability to adapt and effectively conduct business across diverse countries, cultures, languages, and airline environments.
Ability to identify and troubleshoot technical issues on aircraft.
Experience working under pressure in fast-paced environments with strict deadlines.
Experience interacting with all levels of airline management on technical and operation issues.
Demonstrated leadership and project management skills.
Multilingual skills, particularly Korean.
Location:
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Boeing Gimpo office and the listed location site. (Gimpo, South Korea)
Relocation:
Relocation assistance is NOT a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Employer is NOT willing to sponsor applicants for employment visa status.
Travel:
Some travel may be required, up to 10% of the time.
Other Job-related Information:
This requisition is for a locally hired position. Benefits and pay are determined at the local level and not on Boeing US-based payroll.
Other details will be communicated at the interview, or in selection process.
Boeing Korea has officially been certified as a "Best Family Friendly Management" company by the Republic of Korea Ministry of Gender Equality and Family.
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift: