Field Service Engineer (Fresh Graduate)

Location: Petaling Jaya, Selangor,Malaysia Job ID: R0109769 Date Posted: 2026-06-09 Company Name: HITACHI ENERGY MALAYSIA SDN. BHD. Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No Job Description: The opportunity: Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.  Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission),  through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace &  Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership  agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain &  Decarbonize’ category, which includes our made-for sustainability offerings.  As a fresh graduate embarking on the Field Service Engineer role, you will have the opportunity to chart your own career path while learning  about the Service Business Unit and the field service engineering opportunity. This opportunity provides excellent learning opportunities such  as leadership and mentoring programs, technical and product training and industry site experience. You’ll learn to demonstrate personal  leadership, teamwork and collaboration abilities, with a high level of initiative, self-confidence, and curiosity to learn in a 1-year traineeship  period. The Field Service Engineer will focus on providing technical advice to customers including commissioning, installing, and testing of  products/equipment including Identifying and correcting more complex problems associated with start-up. Researching, evaluating, and  recommending new products or equipment upgrades that will meet customer needs. Developing on-going relationships with customers to  secure future business. The Field Service Engineer may resolve/troubleshoot implementation problems and/or train customers on the  features of the equipment they have purchased. How you’ll make an impact: You will perform field service operations with strong technical skills. You will deliver outstanding services remotely or on-site, including installation, maintenance, and repairs. You will exceed customer expectations by understanding and anticipating their needs, troubleshooting equipment failures and  proactively preventing issues. You will identify and resolve electrical or mechanical problems with minimal assistance and develop potential sales and  business opportunities through customer knowledge. You will suggest product and process improvements to enhance operations. You will be assisting the Salespeople and project managers to maintain better business relationship with customers and  expand the business of transformer service. This roll will demand travelling about 60-70% on - call/ customer priority. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring or your colleagues and the business. Your background: You recently graduated from the undergraduate studies under Science, Technology, Engineering and Mathematics (STEM)  from a reputable institution Flexible for business travel local or abroad. Fluency in English both verbal and written, with good communication skills, self- motivated on new knowledge learning, good  problem solving, good team player. More about us: We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and  personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the  following employee benefits (subject to the respective plan rules): • Employer-sponsored medical plan (inc. dental care & optical). • Employer provident fund (EPF) – employer and employee. • Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance • Hospitalization Insurance.  • Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.). *Benefits are subject to the respective plan rules. We can provide more information during the recruitment process. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.