Field Service Engineer (EM)(Fremont, CA)

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Opportunities:  We have multiple opportunities to join our Field Service Engineering team at our Fremont, CA site. We will be hiring candidates throughout the year in different regions. The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.  How Will You Make an Impact?  Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.  Day to day activities include:  Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order  Conduct on-site scheduled planned maintenance visits  Provide diagnosis and repair support for customers and other field personnel  Cultivate and develop positive working relationships with customers, system users, and company personnel  Travel, often on short notice, to customer sites to resolve problems or support other field service personnel  Complete and submit field service reports  Provide training to customers and users on system maintenance  Provide feedback to product quality teams  Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation  Provide guidance for various reports including identifying and isolating outstanding problems with the system  Act as a subject expert and resource for training  How Will You Get Here?  This position is ideal for a field service engineer wanting to be involved with a team with wide-ranging strengths and exposed to a constant variety of customer application areas.  Education / Experience: Minimum education requirement is bachelor's degree OR 4+ years equivalent education and experience in electronic systems including hands-on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems.  A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.  Knowledge, Skills, Abilities: Ability to deal effectively with customers  Excellent interpersonal communication skills; must have a professional working proficiency in English  Consistent record of fixing sophisticated systems and subsystems down to the component level  Literate in MS DOS and Windows software environments  Able to read and interpret schematics  Familiar with UHV phenomenon and technology  Must have ability to acquire a valid passport and travel regionally and internationally as required  Must possess a valid driver’s license  Physical requirements include the ability to lift up to 50 lbs and able to walk a min of 10k steps per day About Thermo Fisher Scientific Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. Compensation and Benefits The hourly pay range estimated for this position Engineer I, Field Service based in California is $27.19–$41.86. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards