Location:
Vadodara, Gujarat, India
Job ID:
R0120484
Date Posted:
2026-03-05
Company Name:
HITACHI ENERGY INDIA LIMITED
Profession (Job Category):
IT, Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.
How you will make an impact
Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
Provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets
Carry out OT asset IT/OT Cybersecurity operational tasks
Carry out both, the Office IT and Shop Floor IT/OT assets operational support -
Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security system, Badging, Scanners for MES hardware support
carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required
Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems
Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained
Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer
Job role requires working on the sites as per factory working days (5 days a week).
You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy’s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business
Your background
Have completed a formal qualification or completed an apprenticeship in the field of information technology
Diploma in computers, networking
Have minimum three years of professional experience in IT support
Tool knowledge on Service Now IT Enterprise Platform, MS Office 365, Windows, IOS and asset management tools.
Be fluent in local and English language
L6S Lean 6 Sigma Certified
Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven
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