Enterprise Architect

The Opportunity We're looking for an AI Architect to help enterprise clients responsibly design, deploy, and scale generative AI and agentic capabilities across Adobe Experience Cloud. This is a client-facing, technical advisory role — not hands-on model training or research — for someone who can blend deep architecture expertise with business acumen and executive presence. You'll partner with Adobe consultants and client stakeholders to assess AI/LLM readiness, define governance and roadmaps, and guide the architecture behind RAG systems, AI agents, and LLM-powered features — all while building trusted advisor relationships that extend beyond a single project. What you’ll do: Enterprise & AI Architecture Serve as lead technical point of contact across multiple concurrent customer engagements Design enterprise architectures and roadmaps incorporating RAG, AI agents, and automated workflows Assess clients' current architecture and AI/LLM readiness, and identify gaps to their target state Align business strategy, IT roadmaps, and delivery teams building AI-powered features AI Governance, Risk & Quality Define governance models covering data privacy, consent, access controls, and responsible-AI guardrails Advise on evaluation frameworks for AI output quality, accuracy, cost, and latency Advise on AI security architecture, including prompt-injection defenses Document reference architectures for RAG, agent orchestration, and LLM integration patterns Advisory, Enablement & Communication Engage marketers, analysts, developers, data scientists, and C-level execs via workshops and deliverables Provide enablement and coaching on product features and AI optimization Translate LLM architecture concepts into clear technical writing and executive presentations Manage expectations, scope, and timelines across engagements What you bring: 10+ years in a client-facing role with a track record building enterprise architecture models Ability to translate business vision into technical architecture, including where GenAI drives real value Strong communication skills across technical and executive audiences Experience with architecture frameworks (API-first, SOA, TOGAF) Strong understanding of Adobe Experience Manager, Adobe Experience Platform, and Experience Cloud Working knowledge of RAG, AI agents, and prompt engineering for accuracy, cost, and latency Familiarity with an LLM orchestration framework (e.g., LangChain, LlamaIndex) and vector databases (e.g., Pinecone, Weaviate, pgvector) Strong Python literacy and API design/integration fluency across LLM and cloud-native services Experience with Agile/Scrum/Waterfall delivery methodologies Working knowledge of HTML, JavaScript, XML, Java, REST, and services-based architecture Understanding of Azure and/or AWS, including native LLM offerings (Azure OpenAI, Amazon Bedrock) Bachelor's or master's in Computer Science or related field, or equivalent experience Nice to Have: Experience with Adobe Customer Journey Analytics (CJA) and Adobe Journey Optimizer (AJO) Hands-on experience building/reviewing AI agents, or LLM evaluation & observability tools (e.g., LangSmith, Datadog) Deep vertical industry experience (Retail, Media, Financial Services, High Tech) Relevant Adobe certifications (AEM, Adobe Analytics, Experience Platform Architect) Familiarity with consent/privacy platforms and regulations (GDPR, CCPA) About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.  Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.  AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.