Director, Value Attainment & Analysis

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We are seeking a strategic Director, Value Attainment & Analysis to join our Revenue Operations team. You will be our subject matter expert in healthcare economics, owning our ROI frameworks and building compelling business cases with customers to ensure alignment, credibility, and actionable results. Leveraging your deep expertise in healthcare economics, financial modeling, and strategic analysis, you will develop new ways to articulate, quantify, validate, and partner with organizations on benefits realization, clearly demonstrating the measurable value of Abridge's solutions and accelerating our growth with healthcare providers. WHAT YOU'LL DO - Healthcare Economics & ROI SME: Act as the subject matter expert and thought leader within Abridge on healthcare economics and customer impact. Develop, maintain, and enhance credible, customizable ROI frameworks that clearly illustrate the value delivered by Abridge solutions across care settings and products. - ROI Artifacts: Own the development and delivery of foundational ROI artifacts that are regularly shared with customers, such as the ROI Calculator and business cases. Advise internal product and go-to-market teams on how to continuously evolve these frameworks as our product footprint grows, keeping pace with market demands, healthcare economic trends, and value-based care requirements. - Strategic Commercial Collaboration: Collaborate closely with sales, partner success, and solutions consulting teams during client engagements to build customized, collaborative ROI analyses emphasizing time savings, revenue enhancements, workforce efficiencies, and clinical quality outcomes. - Business Cases: Partner with sales to deliver business cases that demonstrate value attainment to accelerate revenue growth with key accounts, both in new logo pursuits and expansion with our existing customers. - Executive-Level Engagement: Directly engage and build relationships with senior healthcare executives — including CFOs, CIOs, CMIOs, revenue cycle leaders, and clinical leadership — to clearly communicate strategic economic value and foster alignment across financial, clinical, operational, and IT stakeholders. - Product & Analytics Collaboration: Partner with analytics, data science and product management teams to develop scalable ROI reporting; demonstrate expertise on the way our new product launches create incremental value for our customers. - Internal Education & Enablement: Educate and empower the commercial organization with your subject matter expertise on healthcare economics principles and effective ROI articulation, strengthening both pre-sale decision-making and post-sale customer success. WHAT YOU'LL BRING - Extensive experience in healthcare economics, financial modeling, and recent cycle dynamics, including different payment models across care settings and payer types. - Strong analytical skills to synthesize complex data into clear, persuasive, actionable insights. - Exceptional communication skills to effectively engage and influence a wide array of executive stakeholders. - Proven ability to collaborate cross-functionally and build consensus without direct authority. - Familiarity with healthcare technologies related to clinician workflows, documentation, revenue cycle management, benchmarking, and operational improvements. BONUS POINTS IF… - Bachelor's degree in economics, finance, healthcare administration, public health, or a related field. Bonus points for a master's degree in a similar field. - Prior experience within healthcare systems, health-tech organizations, healthcare startups, healthcare consulting firms, or related analytical roles. - Demonstrated success influencing senior-level stakeholders across healthcare finance, clinical operations, revenue cycle management, and technology adoption. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.