Director of Product Communications

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Reporting to the VP of Public Affairs, you will help lead product storytelling that introduces people all over the world to Discord. We’re looking for an experienced communications pro to develop and execute strategies that tell our product story across consumer and industry audiences. We have inspiring stories to tell – everything from new features to player stories, to what makes Discord unique, to how we’re fueling the gaming industry for developers. Working with a diverse group of cross-functional stakeholders, you’ll play a big role in helping us build comprehension for how Discord uniquely sits at the intersection of connection and play. This is also a very exciting opportunity to build out the Product Comms function -- you will help shape the vision and strategy of this work while also hiring, onboarding, and managing the team carrying it out. What You'll Be Doing Develop the product communications strategy and drive comprehensive tactics that reach a wide-variety of external stakeholders across earned and owned channels Hire and develop a team of communications professionals responsible for executing a proactive communications strategy across the full range of Discord product and business teams Develop, write, and secure high impact earned stories to amplify our product news and milestones Build and cultivate relationships with relevant media and industry influencers within the consumer tech and gaming spaces Collaborate with internal partners on plans and positioning to shape product news and initiatives Provide ongoing counsel to key internal stakeholders and among cross-functional teams What you should have 10+ years experience working in communications (in-house or agency) A strategic mindset with a passion for shaping stories that educate and inspire A leader who embraces and effectively navigates complex issues and ambiguity to deliver outstanding results Exceptional writing skills – from message development to drafting press materials that resonate Proven track record of moving fast, being entrepreneurial, and getting results that matter Strong media relationships at both top tier and non-traditional news outlets Experience identifying and assessing communication risks A self-starter with a creative mentality when it comes to shaping “always-on” storytelling moments in-between news announcements Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. For this role, the Hiring Manager would like folks to be in the office 2-3 days a week. The US base salary range for this full-time position is $295,000 to $315,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.