Digital Solutions Engineer

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: Kuala Lumpur, Malaysia About the Team Cloudflare’s Solutions Engineering (SE) organization works side-by-side with our Sales teams to guide customers through their digital transformation. SEs are trusted advisors who help prospects and customers connect Cloudflare’s platform to real-world outcomes. Digital Solution Engineers (DSE) are a specialized part of this team, engaging directly with mid-market and commercial customers across the Asia Pacific region. They deliver product demonstrations, conduct discovery sessions, build technical alignment, and ensure customers understand how Cloudflare can solve their challenges at scale. DSEs work primarily through digital channels; collaborating closely with Inside Sales Representatives (ISR) across multiple markets to engage new prospects and help existing customers move forward in their journey with Cloudflare What Makes This Role Exciting Regional Impact: You’ll work with a diverse range of customers across APAC, adapting to different markets, industries, and digital maturity levels. Breadth of technology: You’ll cover Cloudflare’s full platform; Zero Trust, Application Security, Networking, and Developer Platform. Ownership: You’ll run demos, proof-of-concepts, and solution design sessions, building technical confidence throughout the sales cycle. Collaboration: You’ll work hand-in-hand Sales, Marketing, Product, and Customer Success teams to help new audiences discover Cloudflare and to guide customers through evaluation and adoption. Innovation and scale: You’ll contribute to campaigns, digital events, and scalable technical content that expand Cloudflare’s reach and help more organizations benefit from our platform What You’ll Do Lead technical discovery to understand customer requirements and challenges. Own technical validation activities such as proof-of-concepts, RFP/RFI and solution design. Translate complex technical capabilities into clear outcome-driven solutions. Develop and maintain reusable demo assets, scripts, and reference solution design to scale team effectiveness. Stay current on Cloudflare products, Internet technologies, and competitive landscape. Requirements 3+ years in a technical presales, solutions engineering, consulting, or related role. Strong knowledge of Internet fundamentals (HTTP/S, DNS, TLS, networking concepts, APIs). Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms. Hands-on experience with scripting or development (Python, JavaScript, Go, Bash) and comfortable with APIs/CLIs. Proven ability to engage directly with customers; running demos, whiteboarding solutions, and handling objections. Excellent communication skills; able to explain complex concepts clearly and confidently. Comfortable working across multiple markets and time zones in the APAC region. Nice to Have Prior experience with SaaS security, CDN, networking, or developer platform vendors. Hands-on knowledge of cloud providers (AWS, Azure, GCP) and modern app architectures (serverless, containers, microservices). Understanding of common application security risks (e.g., CSRF, XSS, SQLi) and mitigation strategies. Experience with regulatory or compliance frameworks (SOC-2, PCI DSS, HIPAA, GDPR). Track record of building reusable assets; demo environments, reference architectures, or presales tooling. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.