Digital Health Scientist

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview The Digital Health Scientist is responsible for generating and communicating evidence that demonstrates the clinical, economic, value-based, and business impact of Amwell’s digital health and telemedicine solutions. This role leads and supports research initiatives, analyzes complex healthcare data, collaborates with customers and cross-functional teams, and contributes to scientific publications and thought leadership efforts. The Digital Health Scientist plays a critical role in advancing evidence-based virtual care and helping shape the future of digital healthcare delivery. Core Responsibilities Lead and support research projects focused on clinical, economic, value-based, and business outcomes across Amwell’s digital health and telemedicine solutions. Design research methodologies, develop study protocols, and manage project-related research activities. Collect, manage, and analyze quantitative and qualitative data, including surveys, questionnaires, interviews, and large healthcare datasets. Interpret complex findings and translate research outcomes into actionable insights for internal and external stakeholders. Supervise and provide project-level guidance to junior research team members. Collaborate with research leadership and cross-functional teams to ensure timely delivery of research projects and initiatives. Partner with product, engineering, design, sales, marketing, and business intelligence teams to define, measure, and report solution-level and enterprise-level outcomes. Support customers in implementing research studies and establishing success metrics for digital health programs. Present research findings, progress updates, and recommendations to customers, leadership teams, and other stakeholders. Develop customer-facing reports, white papers, infographics, conference presentations, and other evidence-based materials. Prepare, write, submit, and manage peer-reviewed scientific publications, including responding to reviewer feedback and manuscript revisions. Contribute to Amwell’s thought leadership and innovation efforts within digital health, telemedicine, and virtual care. Qualifications Required Qualifications A PhD (or equivalent research experience) in any specialist area of medicine, health economics, statistics & data analytics or related subjects. Strong understanding of digital health technologies and their role in delivering technology-enabled healthcare services. Experience designing, conducting, and evaluating quantitative and qualitative research studies. Demonstrated ability to analyze, interpret, and communicate complex healthcare data and research findings. Experience working with large datasets and generating evidence-based insights. Proven record of peer-reviewed scientific publications. Strong organizational and project management skills, with the ability to work independently and manage competing priorities. Excellent written, verbal, and presentation skills. Strong collaboration skills and the ability to work effectively with diverse stakeholders across technical, clinical, and business functions. Passion for advancing digital healthcare and improving patient outcomes through evidence-based innovation. Preferred Qualifications Experience conducting research within the digital health, telemedicine, healthcare technology, or virtual care industry. Experience evaluating digital health interventions within academic, clinical, or healthcare settings. Demonstrated history of research impact through publications, presentations, or customer-facing evidence generation. Experience applying Implementation Science methodologies, including: Normalization Process Theory (NPT) Consolidated Framework for Implementation Research (CFIR) Exploration, Preparation, Implementation, Sustainment (EPIS) Similar implementation and evaluation frameworks. Do Well. Live Well. At Amwell. Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members. We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are. Benefits 23 days annual leave + 1 birthday day + 4 Mental Health days Private Health Care – Irish Life Pension Life Insurance Income Protection Healthy work-life balance – wellness days and a supportive working environment Employee Share Purchase Plan (ESPP) Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program Free Subscription to the Calm App Tuition Assistance Program Salaried Roles The typical base salary range for this position is €45700 - €58.000 Annually. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. Fraud Prevention Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process, Amwell uses fraud detection capabilities within its hiring platform to help identify potentially suspicious, fraudulent, or unauthorized activity during the recruitment process. These tools are designed to help protect candidates, Amwell, and the integrity of the hiring process by identifying indicators that may be associated with impersonation, account misuse, or other forms of recruiting fraud. Information generated through fraud detection is reviewed by authorized personnel and is not used as the sole basis for hiring decisions. Personal information collected or processed in connection with fraud detection will be handled in accordance with applicable data protection laws and Amwell's Applicant Privacy Notice. Identity Verification Requirement As part of Amwell's commitment to maintaining a secure and trusted hiring process, candidates may be asked to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR during the interview process. Identity verification is used solely to confirm a candidate's identity and help prevent fraud and impersonation within the hiring process. It is not a background check and does not independently determine hiring decisions. Participation in identity verification is requested for this role but is not mandatory. Candidates who prefer not to participate may request to opt out of the identity verification process. Requests to opt out will be reviewed through Amwell's exception process, and alternative handling may be considered based on the requirements of the role and other relevant factors. Opting out of identity verification does not automatically remove a candidate from consideration. As part of the identity verification process, certain personal information may be collected and processed by Amwell and its service providers for identity verification and fraud prevention purposes. Additional information regarding the collection, use, processing, and protection of personal information is available in Amwell's Applicant Privacy Notice. Identity verification services are provided by CLEAR, which will provide additional information and obtain any required authorizations directly from candidates before processing identity verification information. https://business.amwell.com/company/privacy-notice-EU-UK-applicants Privacy Notice