Job Description
At Rockstar Games, we create world-class entertainment experiences.
Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.
Rockstar is on the lookout for a passionate Development Support team member who is highly organised and enthusiastic about supporting game development teams.
This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of Dundee, Scotland.
WHAT WE DO
The Rockstar Games Information Systems team create and maintain production software tools that are used by all game development disciplines to support the
creation of all Rockstar Games projects.
The tools we build range from task management software, defect trackers with games console integration, distributed video recording systems, reporting and analytics
applications.
RESPONSIBILITIES
Help users with any issues they are facing with our production tools and systems.
Manage our communication channels and promptly respond to our users.
Provide admin support such as granting project access and permissions.
Generate reports for management as required.
Assist users with reporting, helping them to create and optimise reports.
Use 3rd party tools and run scripts to set up and maintain projects.
Document our support and approval processes and adhere to them.
REQUIREMENTS
Strong problem solving and organisational skills.
Personable, confident and have excellent communication skills.
Proficient in troubleshooting and diagnosing issues.
Competent using Microsoft Windows and production software like Excel.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
Experience using REST APIs.
Knowledge of object-oriented programming languages.
Experience using SQL.
Experience with production tools like JIRA and TestRail.
Interest in video games, particularly by Rockstar.
HOW TO APPLY
Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
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