Deal Desk, Senior Analyst

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Summary of Role/Position: Seeking a detail-oriented and proactive Deal Desk professional to support our AMER Deal Desk operations. The Senior Analyst will partner with the Sales field to structure and process SaaS offers, ensuring deals are compliant, accurately quoted, and positioned for success. This role requires independent judgment, strong communication skills, and the ability to navigate ambiguity - you'll be expected to assess situations, identify risks, and provide recommendations rather than simply follow scripts. The Senior Analyst will work closely with their Deal Desk and Commercial Operations colleagues, Sales, Finance, and Legal to deliver efficient deal execution while actively contributing to process improvements. Daily Tasks (Roles & Responsibilities) Provide guidance to Sales on deal structuring, pricing configurations, and contract requirements for standard to moderately complex opportunities • Review and process deals in Salesforce and CPQ, ensuring accuracy and compliance with Anaplan policies • Draft, review, and redline contracts including new business, add-ons, and renewals for Cloud Subscription Services • Identify and escalate commercial, legal, or technical risks; propose solutions and recommendations to Deal Managers or leadership • Collaborate with Finance and Legal teams to verify contract terms, pricing accuracy, and revenue recognition compliance • Communicate proactively with Sales and cross-functional partners via Zoom, Slack, and email - explaining policies, providing rationale, and building trusted relationships • Maintain up-to-date knowledge of Anaplan's products, pricing models, and go-to-market strategies • Support deal reviews and forecasting activities by providing deal status updates and analysis • Contribute to process documentation and improvement initiatives; identify inefficiencies and recommend solutions • Handle multiple deals simultaneously while maintaining attention to detail and meeting deadlines Profile / Background of Ideal Candidate: Independent thinker - able to assess situations, apply judgment, and make recommendations without needing step-by-step instructions • Strong communicator - comfortable presenting ideas in Zoom calls, articulating rationale in Slack/email, and building relationships across teams • Solid understanding of Deal Desk fundamentals: pricing, deal structures, contracting, and order management • Commercial awareness - familiarity with SaaS business models, revenue recognition concepts, and standard legal terms • Collaborative mindset - able to work effectively with Sales, Finance, Legal, and Product teams; customer-first mentality • Problem-solver - proactively identifies issues, asks clarifying questions, and proposes solutions rather than waiting for direction • Intellectually curious - able to learn Anaplan's products and articulate value propositions to customers • Organized and dependable - manages competing priorities, meets deadlines, and maintains accuracy under pressure • 3-5 years professional experience in Deal Desk, Sales Operations, or Commercial Operations within SaaS (experience beyond BPO roles strongly preferred) • Proficiency with Salesforce and CPQ systems required; Conga experience a plus • Strong skills in Excel, contract review, and business writing Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not:  Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.